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Review of Hotel Novotel London Tower Bridge in London 10 out of 10 new

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Posted by Catherine Swiffin on Monday, 14 Aug 2017.

We enjoyed our stay in a superior family room which was plenty big enough for the four of us. The children had their own beds rather than sharing a sofa bed which was a bonus. Hotel room very modern and looked to be recenty refurbished. Fantastic bathroom and shower. Hotel reception staff were very friendly and helpful. I would stop here again.

The hotel is within 5 minutes of Tower Hill tube station and also one of the main pick up points for the hop-on hop-off tour buses.
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Review of Hotel ibis London Blackfriars in London 2 out of 10 new

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Posted by Sarah Smith on Saturday, 12 Aug 2017.

1. Arriving at the time I gave on the online check it, was notified that we couldn't check in yet & were sent away to come back later. I appreciate that this was before the 1400 check in time, but if an earlier time is not available it should not be offered at online check in;
2. The breakfast was appalling! I paid for a cooked breakfast, expecting a number of items to be available to me as a vegetarian, to find that all that was available were extremely rubbery poached eggs and hash browns, which had a suspect meat fat taste to them so I didn't eat after the first morning. If I had known this to be the case I would not have purchased breakfast in advance. Were I to be staying at a Premier Inn for example, there would have been a choice of eggs, tomatoes, mushrooms etc. I was offered a vegetarian sausage on one morning, which took half an hour to come and was still frozen in the middle;
3. On three occasions I requested additional pillows be put in the room, which never arrived. When we got back to the room late in the evening it was too late to be chasing for them, so a request the following morning should have led to the matter being sorted - it didn't. I gave up in the end;
4. There was no extractor in the bathroom;
5. We ran out of shower gel which was not replaced / topped up for two days.
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Review of Hotel ibis Styles London Southwark Rose in London 10 out of 10 new

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Posted by Chris Beddoes on Friday, 11 Aug 2017.

We loved the hotel and the friendly and casual nature of the staff. The decor was great and the rooms were spacious, very quiet and nicely decorated. We got a great room rate - highly recommended!
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Review of Hotel Novotel London Blackfriars in London 10 out of 10 new

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Posted by Peter Telford on Thursday, 10 Aug 2017.

We booked this hotel as it was close to Waterloo station. It's within easy walking distance or one tube stop.
As always at Novotel, the staff were extremely friendly and helpful, the room comfortable, clean and well maintained.

We ate in the restaurant during the evening and had breakfast there too, all very good and good value.

On the morning of our departure we managed to squeeze in a swim after breakfast, a great boon for a city centre hotel when you have children to keep amused!
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Review of Hotel ibis London Blackfriars in London 10 out of 10 new

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Posted by Knut Rogstad on Wednesday, 09 Aug 2017.

This was the third time my wife and I stayed at this hotel, and definitely not the last. What makes us return is:
1. Location. Very easy to get to any part of London by bus, Tube, train - or just by walking.
2. The young, enthusiastic staff. They sometimes mix things up, but they are always willing to fix any mistakes. Hello, Yohan :)
3. Good value for money. We have stayed in so many London hotels through the years that were totally overpriced compared to what they actually offered. Not so at the Ibis.
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Review of Hotel Novotel London Tower Bridge in London 10 out of 10 new

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Posted by Esmeralda Munoz on Wednesday, 09 Aug 2017.

This hotel was very nice, clean, and quiet. The staff was excellent. They were very helpful and accommodating. Except for one incident with one of the staff, our overall experience was very good. I would like to recognize most especially, Raquel at the front desk. She was amazing. Thank you so much.
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Review of Hotel ibis Styles London Southwark Rose in London 8 out of 10 new

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Posted by Jackie Vural on Wednesday, 09 Aug 2017.

Comfortable room with interesting decor. Staff were helpful and friendly. Cleaner came very late in the day to our room (5pm) and didn't do much other than make the beds and change the towels. Breakfast was plentiful and fresh.
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Review of Mercure Brighton Seafront Hotel in Hove 8 out of 10 new

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Posted by DAVID HICKMAN on Wednesday, 09 Aug 2017.

We have stayed here before, totally understand it's a listed building that installing air conditioning would not be allowed.

The hotel does miss the wow factor with dated interiors, we stayed in an upgraded room, the feature wall is interesting?.

Unfortunately the lifts were not working, did not impact us, but for other guests that was not as mobile would of been a problem.

Breakfast was ok but not exceptional, no hash browns but very hard French bread. The continental option was very limited.

Value for money was good especially as a member and competitive to even the budget hotels.

Overall good stay and will come back, but if some of the other hotels on the seafront are around the same price I would book there first.
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Review of Hotel Novotel London Tower Bridge in London 8 out of 10 new

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Posted by Dave Barwell on Sunday, 06 Aug 2017.

Very happy with the free room upgrade as celebrating anniversary and the rooms were brand new.... literally. When we arrived upstairs the workmen were still painting the hallway but that wasn't a problem. The room was fantastic. The only issue was the smell of sewage coming through the air con unit which I'm sure will be sorted out in time. The staff were friendly and the hotel was great.?
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Review of Hotel ibis Styles London Southwark Rose in London 10 out of 10 new

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Posted by Viviane Moraes on Saturday, 05 Aug 2017.

Wonderful hotel! The best location ever in London. Rooms are super clean and nicely decorated. Internet is great. Staff is kind and amiable.
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Review of Hotel ibis London Blackfriars in London 10 out of 10

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Posted by Susan Swalwell on Thursday, 03 Aug 2017.

Check in fast and efficient. Lovely quiet room on lower floor as requested. Food at dinner was good. I had a chicken caesar salad and my husband had the curry. great choice at breakfast, food was freshly baked and the poached eggs were done to perfection.
Great location just a few minutes walk from Tate Modern. I tube stop to the London Eye.
Staff could not do enough for you and were friendly and professional. I would highly recommend this hotel and would stay again.
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Review of Hotel Mercure London Bridge in London 10 out of 10

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Posted by tanya seamarks on Monday, 31 Jul 2017.

Friendly welcome. Superb rooms. Great shower! Breakfast was very nice with plenty of choice.
A very relaxing stay.
We stayed here for shows in West end and found it very easy to walk. (30 mins) taxi about £12.
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Review of Hotel Mercure London Bridge in London 10 out of 10

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Posted by Marion Murnane on Wednesday, 26 Jul 2017.

Really loved the check in desk, which did not have the usual formalities as it was near the door and easy to access. The fact that staff were sitting next to you removed the usual barrier. The place is extremely clean. We loved the chill out spots in main area with the chess boards which kept my son occupied. Location is fantastic, opposite the Tate, and close the ST Paul's, not far to Tower Bridge. The beds were extremely comfortable. This hotel is also child friendly and we loved the home made cookies at reception.
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Review of Hotel Novotel London Blackfriars in London 10 out of 10

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Posted by Crystal Neill on Tuesday, 25 Jul 2017.

Not only is the location of Novotel Black Friars perfect, the staff and facilities are absolutely brilliant. The front desk staff were all incredibly kind and helpful - made us feel at home as well as like true guests. Even our seven year old was treated kindly. Comfortable beds, the pool was perfect (music under the water!!? so exciting) and the easy walk to the South Bank created such an ease for us to explore London!
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Review of Hotel Novotel London Blackfriars in London 8 out of 10

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Posted by Johan Minic on Sunday, 23 Jul 2017.

It was very nice to be there. Friendly staff. But the service did work not so well all the time. We had no toilet brush in our bathroom when we arrived. We asked 3 times (every time it was a different lady at the reception).
Every time they said they check with housekeeping right away. We thought a toilet brush is necessary because you want to clean after you when you used the toilet. The day before we left we had to talk our self to the housekeeping because it was still not fixed after 3 days and 3 times asking at the reception. The cleaning lady spoke only Romanian so we showed her a picture on our cellphone what we wanted and she fixed it right away. This is not how it should be that we must talk in person to the staff. When we checked out we were not asked how the stay at the hotel was. Otherwise it was very nice hotel, good breakfast, the food in the restaurant was very good as well and the bartender Tristian was super nice and made very good cocktails. We will stay again at this Novotel and hope the next time it will not take 3 days for them to fix something in case the guest is missing a normal needed item in the bathroom.
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Review Summary



Accor Hotels has received a rating of 8.67 out of 10 based on 30 user reviews.


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