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Age UK

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Review of Age UK in Clacton-on-Sea 2 out of 10

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Posted by Claire Crowle on Sunday, 09 Apr 2017.

Visited branch on the 8th April 17, me and my 2 disabled boys and my daughter. Male staff member behind till watched us like we scum , picked up items when my kids decided to look at the toys which is placed near the brick a brac section. the same male staff shouted if you break anything your paying for it. My children had touched nothing. At that point I walked to the till payed for my items and left. Please note my boys have autism, and are very sensitive and my children are very well behaved .so yes thanks for upsetting them . Last time I'll ever shop in your store.
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Review of Age Concern in London 2 out of 10

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Posted by K S on Thursday, 03 Nov 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
im talking about AgeUk greyhound rd

If you want someone to treat you bad, and you want someone to disrespect you go work there or do volunteering with them. Very unhealthy place to be in. Please the one funded this place go see how things work there. They using anyone.. They talking about everyone.. People who working there is using the place to do hidden jobs.. Please this please should be supervisioned and inspected very carefully.
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Review of Age Concern in London 4 out of 10

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Posted by Tom Fitzhenry on Thursday, 14 Jul 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Though this branch has many books, they didn't seem to be organised in any matter, so searching through them felt like finding a needle in a haystack.

Other charity book shops have books organised by genre.
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Review of Age UK in Durham 8 out of 10

Review of Age UK. Read all reviews of this store.

Posted by Andrew Mchugh on Thursday, 07 Jul 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Ok not bad
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Review of Age Concern in London 4 out of 10

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Posted by Andrew Savill on Wednesday, 23 Mar 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
This branch has a good range of second-hand goods and some are fairly priced. However, many items are overrated and the branch manager refuses to negotiate on costs or the return of goods.
It's disappointing that people like me, who buy from this outlet on a regular basis, cannot get a refund, even for items that are clearly not 'fit for purpose'. Perhaps these practices are determined by the national charity rather than by any single charity shop, but I hope that this is not true.
I'm 'aged' myself and have physical and mental disabilities which can lead to unfortunate purchases. I was very upset when I bought a rather expensive item when I was in a fugue state, and when I recovered and brought the item back the next day (it had not been used), I was told that it was against policy to issue a refund, I could only get store credit.
I can only assume that this practice complies with commercial law, but I would have hoped that some negotiation would have been appropriate.
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Review of Age U K in Havant 10 out of 10

Review of Age UK. Read all reviews of this store.

Posted by jayne benfield on Thursday, 02 May 2013.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
hard to get around sometimes.. lots of things to fall over. good service. good bargains
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Age UK has received a rating of 6.22 out of 10 based on 9 user reviews.


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