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Review of Barclays Bank PLC in Penrith 2 out of 10 new

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Posted by Ags Connolly on Monday, 09 Oct 2017.

The only bank I've ever been to where it was impossible to pay cash into an account. No deposit slips and no cashier desk(!). Two of the three customer terminals were out of order and the queuing system was completely haphazard.
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Review of Barclays Bank in Leeds 2 out of 10

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Posted by Philip Coker on Tuesday, 26 Sep 2017.

If you are going to get rid of all the staff on counter service, pleasetting make sure your machines are actually working.
In the branch on Albion Street in Leeds and the only member if staff was going so slowly with his customer as he was continuing to chat with others. After waiting patiently for ages, I asked the guy with a silly top knot pony tail stood next to him doing nothing to help, but he said he wasn't logged on.
Dismissive, slow and rude staff and machines that are supposed to replace them not working! Sort it out Barclays!

A very annoyed customer!
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Review of Barclays Bank in Leeds 10 out of 10

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Posted by Jenny Curry on Tuesday, 04 Jul 2017.

Really helpful staff, whilst I was sorting out a mortgage application I needed documents certified on two seperate occassions and I also came into branch to change my current account 'extras' due to the recent changes. On all 3 occassions I was seen straight away -no queuing thanks to the new upstairs area. I also found the staff to be knowledgable and helpful. Much better customer service than other banks i have encountered. And reaffirmed why I have always banked with yourselves Thanks Barclays
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Review of Barclays Bank in Leeds 2 out of 10

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Posted by Nathan Bennett on Thursday, 29 Jun 2017.

Very slow service. As with many other high street banks Barclays have undergone a shift towards automated banking with slogans such as "do your everyday banking here" (aparently everyday banking no longer includes withdrawing cash). If of course you have to join the cashier queue you'll find yourself stood in a long line of miserable, unhappy Barclays customers that are experience the same excruciating wait to be seen by two members of staff that look like they should still be in school. My suggestion avoid this branch during lunchtime, or if you have any other plans for the day.
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Review of Barclays Bank in Leeds 2 out of 10

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Posted by Rabby on Thursday, 29 Jun 2017.

Worst bank I have ever been to staff did not know what they were doing no experience at all they were rude service was slow nobody seems to care all staff were doing were chatting to eachother disgusting bank really needs a check because they are ruining reputation horrible people the chairman and directors need to observe this joke I went upstairs for help but all I saw was lots of people and no staff and no help I stood their for 20mins but nobody saw me
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Review of Barclays Bank in Leeds 2 out of 10

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Posted by Bart Kuc on Tuesday, 20 Jun 2017.

Very slow service. 3 staff just chatting at 3pm on the 20th of March for 20 minutes when I was there. No greetings on the first floor. Just rubbish. Going to shut my account not going to face this again in the future
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Review of Barclays Bank - Pembroke in Pembroke 2 out of 10

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Posted by Michael Coleman Cross on Sunday, 02 Apr 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
It's Barclays.
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Review of Barclays Bank PLC in Cheltenham 2 out of 10

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Posted by PaweĊ‚ Chronowski on Thursday, 30 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Waiting 20 minutes for service me, then another person Come and tell me to wait another 20 mins. in this time 4 People which should Servicing customers went for a lunch or somewhere.
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Review of Barclays Bank PLC in Truro 6 out of 10

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Posted by John Calcraft on Monday, 13 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Banked here for years... Got fed up with queuing, now i bank elsewhere. Access for buggies is annoying. Even worse if u r disabled. Better banks are available. Not very competitive rates, for anything. No criticism of the staff.
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Barclays has 6 stores in the UK in our database.



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More details Cheltenham: Barclays Bank PLC, 128 High Street, Town Centre, Cheltenham
More details Leeds: Barclays Bank, 69 Albion Street, Leeds
More details Pembroke: Barclays Bank - Pembroke, 35 Main Street, Pembroke
More details Penrith: Barclays Bank PLC, Market Square, Town Centre, Penrith
More details St Albans: Barclays Bank PLC, 22-24 Upper Marlborough Road, Saint Albans
More details Truro: Barclays Bank PLC, 14 King Street, Truro


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Average review rating:
(14 votes).
Overall average rating:
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Barclays is currently ranked 356 in the directory.
Last month its rank was 478.

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