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Reviews of Browns Fashion

Browns Fashion

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ABSOLUTE RUBBISH 1 out of 10

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Posted by Sean on Friday, 05 May 2017.

Ordered a pair of Yeezy's received an email saying my order had been placed, money within my account had been withheld and then taken by Browns Fashion, only for me to still await an email confirmation. It wasn't until I emailed them myself, that they finally got back to me 6 days after placing my order, that my order had been cancelled. When speaking to their CS team all I was offered as compensation was free delivery and £10 off. So now I'm £155 down for up to 14 days, and I cannot get the pair of Yeezy's now due to poor customer communications. A company that turns over millions cannot get their servers right to ensure they limit their possible amount of orders, and they cannot even send out an email keeping their customers updated. Pure and utter shambles.

Review of Browns Fashion in London 2 out of 10

Review of Browns Fashion. Read all reviews of this store.

Posted by weiben zheng on Saturday, 04 Mar 2017.

Service 💩!Some cloth is not genius! I bought a coat "The Viridi-Ann"from this store,I just put on 1 time ,it's broken,I really can't understand 1 coat 3200€(price original,I bought it when it sale price 1050€) why quality so poor,when contact with this store ,they don't accept return,I ask the best tailor in Brussel to check this coat,he said this coat possibility is not a genius.So need be careful this store!
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Review of Browns Fashion in London 10 out of 10

Review of Browns Fashion. Read all reviews of this store.

Posted by Amar Shah on Tuesday, 07 Feb 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Large range of luxury products with exclusive and limited ranges. Quick service and great customer service, sales staff are not too pushy and happy to let you think about a purchase.
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Review of Browns Fashion in London 2 out of 10

Review of Browns Fashion. Read all reviews of this store.

Posted by Amz k on Tuesday, 31 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Awful, unwelcoming staff. Very snobby and rude. Made the experience terrible.
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Review of Browns Fashion in London 2 out of 10

Review of Browns Fashion. Read all reviews of this store.

Posted by Wolfram Kosch on Wednesday, 03 Aug 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Extremely bad service. Manged to sell a product to me twice through their online shop, then retracting both orders because they did not actually have the product in stock. The 2nd order happened more than a week after the first order, leaving them plenty of time to correct the mistake on their website. On top of that, an email I sent to customer support with the 2nd order went unanswered, and, after calling up, all I was offered as a compensation was free shipping on the next order. One of the worst online shopping experiences I ever had.
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Review of Browns Sloane Street in London 10 out of 10

Review of Browns Fashion. Read all reviews of this store.

Posted by ian caddick on Tuesday, 09 Feb 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Top place to shop when in london
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