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BUTLERS supplies beautiful household products.


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Review of Butlers in Islington 2 out of 10

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Posted by andrew harnett on Wednesday, 08 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Service here yesterday was sadly terrible. I waited several
Minutes at the counter waiting to pay. I couldn't see any staff anywhere in the store. At the same time another customer waiting for help also gave up and left. I walked twice to the back staff only door and knocked. On the second attempt a member of staff answered and told me she was on her break. I asked if there were any staff to come to the till. I was informed her manager was out on the floor but she begrudgingly came to serve me and the now small queue. She complained once more that she was on break as people questioned her. I tried to explain that someone needs to serve whatever and all she could say was 'my managers on the floor'.
On my way out I saw the manager in the cnr chatting with a customer.
Now I understand this happens but multi tasking is an essential part of the job.
If the girl hadn't come of her break then the manager not keeping an eye on the till would have cost them at least 6 customers.
A customer shouldn't have to go looking not once but twice for staff and then not receive at least an apology and explanation for waiting..
A real shame as I usually enjoy shopping in this store..
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Review of Butlers in Islington 8 out of 10

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Posted by Ali D on Wednesday, 28 Sep 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Good shop for quality home and kitchen accessories. Many nice items for gifting.
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Review of Butlers 10 out of 10

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Posted by TrustedShops User on Sunday, 01 May 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
The most efficient company I have dealt with . Fast packaged beautifully and really lovely chairs for my beach hut .

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of Butlers 10 out of 10

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Posted by TrustedShops User on Tuesday, 08 Mar 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I was happy with this shop, items were received very well packaged.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of Butlers 10 out of 10

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Posted by TrustedShops User on Sunday, 06 Mar 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I would and will use them again.
Delivery was earlier than estimated and expected so better on that score.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of Butlers 10 out of 10

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Posted by TrustedShops User on Sunday, 17 Jan 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Ordered many many times from Butlers and the service is always excellent. Very sturdy outer carton plus inner boxes ensures there nare no breakages.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of Butlers 10 out of 10

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Posted by TrustedShops User on Thursday, 14 Jan 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Exactly as ordered

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of Butlers in Islington 8 out of 10

Review of Butlers. Read all reviews of this store.

Posted by Richard Allen on Wednesday, 06 Jan 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
A great little shop that sells home accessories and small gifts, great place to get a few things for your home or a present for someone!
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Review of Butlers 8 out of 10

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Posted by TrustedShops User on Thursday, 10 Dec 2015.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
parcel arrived in good time, well packaged and with everything in order. Could have done with a little more contact letting me know how things were progressing but otherwise, all good

DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: GOOD

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Butlers is currently ranked 940 in the directory.
Last month its rank was 1659.

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