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Terrible customer service 1 out of 10

Review of Comet. Read all reviews.

Posted by Joe O'Mahoney on Friday, 16 Dec 2011.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Jul - Cooker breaks 1 month out of warranty.
Aug - Comet refuse to inspect cooker.
Sept - Threaten with court action
Sept - Comet agree to inspect.
Oct - Comet send engineer to wrong address.
Nov - Comet send engineer to inspect who agrees to fix it.
Dec - Comet send another engineer who has no record of previous engineer.

Hoping for a fix some time in 2012..... Though I've heard they may well be on their way out of business soon.
If you have used Comet, please take the time to let others know about your experiences.

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