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Comet

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Terrible customer service 1 out of 10

Review of Comet. Read all reviews.

Posted by Joe O'Mahoney on Friday, 16 Dec 2011.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Jul - Cooker breaks 1 month out of warranty.
Aug - Comet refuse to inspect cooker.
Sept - Threaten with court action
Sept - Comet agree to inspect.
Oct - Comet send engineer to wrong address.
Nov - Comet send engineer to inspect who agrees to fix it.
Dec - Comet send another engineer who has no record of previous engineer.

Hoping for a fix some time in 2012..... Though I've heard they may well be on their way out of business soon.
0 of 52 people found this review helpful
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