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Currys PCWorld

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Review of Currys PCWorld in London 10 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Christopher Haines on Friday, 13 May 2016.

Large electronics store along Tottenham Court Road. You can find pretty much anything electrical here.

The cool thing about this store is that there is a dedicated Google section which showcases all of their awesome products like Nexus smartphones, Android Wear watches and Chromecasts. There's also a huge google doodle wall which is very fun to draw on (which you're allowed to do!)

Outside of that, there's a carphone warehouse section for buying phones, a wearables section for fitness trackers and a IoT section with things like smart bulbs and fans. There's an Apple section to buy apple products and further down there are more electrical items like TV's, DVD players and such. The staff are generally friendly and pretty helpful.
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Review of Currys PCWorld in London 2 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Duncan Hitchcock on Friday, 13 May 2016.

Terrible service and attitude from staff, worst I have ever received. Condescending and dismissive all the way through.
He didn’t want to sell or even order without their £35 USB recovery. I had no interest in buying the USB, as it takes 5 mins of your time to make.
Was told “you can look elsewhere then”. Walked out in disgust.
If I could give 0 stars I would.
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Review of Currys PCWorld in Batley 2 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Steven Mulhern on Friday, 29 Apr 2016.

Really wanted to try the HTC Vive and knew they had one at this store, which is 2hours from where I live.

For two days I tried to ring the store - over 10 times in total - to make sure you could just walk in and try it. No answer. Checked the phone number form multiple sources, all had the same one.

Arrived as was told to come back tomorrow, as the only trained staff member comes in on weekends. 4hour journey and £20 on petrol for nothing.
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Review of Currys PCWorld in London 8 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Gwilym Hardy on Friday, 29 Apr 2016.

Large store with plenty of staff. They have been very helpful and present when I've visited. There is a Google section to the store, which is unusual in the UK, with lots of Chromebooks and the latest Nexus devices. There's a Gaming section right at the back of the store, purpose build with terminals and consoles. There's also a wide range of new Microsoft products and the standard Apple products, plus a Carphone Warehouse section with the usual top picks of mobiles. Probably the most comprehensive Currys PC World store in the center of London.
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Review of Currys PCWorld in London 2 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Usman Mirza on Tuesday, 26 Apr 2016.

Ugh, not pleased with customer service here. Plus the process are a rip off compared to online retailers. Think the day they go into administration will be a good day for the UK.
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Review of Currys PCWorld in London 10 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Anita Windisman on Sunday, 24 Apr 2016.

The reason for my visit today was to purchase a vacuum cleaner. As the website indicated, it was in stock at the store. When I went to pick it up, a lovely young woman helped me and got it from the back stock room. Not only that, but upon checkout, she taped a big handle on the large box, so that I could carry it out of the store. All in all it was a great experience.

Tip: The best thing about this location is that it has the world's first Google branded store inside. Opened in March 2015, it showcases all of the Google Android technology. There, you can find a big screen to view any Google Earth location, check out Chromecast, and do some digital "painting" on the grafitti wall. This location also hosts events from time to time. And, you can book time with Google experts, just like Apple's genius bar. Love this store!
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Review of Currys PCWorld in London 2 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Kavin Ramachandran on Saturday, 16 Apr 2016.

Worst experience ever ! You would straight away notice that staff would be passing by without any sort of acknowledgement- no one seem to care less. Staffs would be wandering around or chatting among themselves.
Still went ahead and bought a TV worth £600 in their flash sale.. Took it all the way home ,installed and only to find TV damaged inside the screen.Next day ,took it all the way back in pouring rain.Only to put up with the worst customer service ever again. There was no QUEUE! but 3 staff attending 1 person with issue. I was waiting there for more than 30 min WITH A HUGE TV NOT A SINGLE STAFF ACKNOWLEDGED! If you are expecting any sort of apology or sympathy pls dont ! Wrong place! When i tried talking to a cashier who was doing nothing, her colleague literally told me off saying i simply have to wait and they were busy but never got back to me afterwards! It was attitudes in a different scale! it took more than an hour and worse they pushed me to take money refund without any attempt to replace the TV ! The experience was so miserable I simply didn't want to stand in the shop for another minute.

Every principle of customer service was missing.Staff culture was astonishing.None of the staffs had name badges to pinpoint.In the 1 hour I witnessed 3 pissed off customers having massive arguments.

Businesses who don't value their customers have only known to fail !
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Review of Currys in Wakefield 2 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Richard Bailey on Tuesday, 29 Mar 2016.

Awful customer service,took a faulty laptop back after 3 days,should have been a straightforward exchange but the assistant couldn't have been anymore unhelpful,ended up going to another branch where they were the complete opposite.
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