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Reviews of Currys PCWorld

Currys PCWorld

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Review of Currys PCWorld in London 8 out of 10 new

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Posted by David Iwanow on Friday, 19 Aug 2016.

Decent enough staff it took me only twice to find the right spot to buy a spare laptop charger. Would recommend this place for sure the staff at the help desk even checked the charger worked before I bought it... They also have a decent range of Google products
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Review of Currys PCWorld in Manchester 10 out of 10 new

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Posted by Henley Bailey on Thursday, 18 Aug 2016.

If you need a PC world or Currys, this is a good one to come too. Big with TVs, computer bits, washing machines, fridges etc. All the usual bits along with friendly staff.
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Review of Currys PCWorld in Bolton 4 out of 10

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Posted by Toni Hundle on Friday, 12 Aug 2016.

After having no customer service at the Middlebrook branch, my wife and I purchased a washer/dryer and dishwasher from Ben at the Bolton Gate branch.
This was excellent and speedy service as we knew exactly what we wanted and he tried his best to accommodate our delivery needs.
Unfortunately the delivery dates did not coincide and our washer/dryer was delivered and installed a couple of days later, without a hitch but the dishwasher was delayed for stock issues. When it did arrive it was damaged and the engineer rightly refused to fit it but was unable to source a replacement. I then had to return to the store to cancel my previous order, reorder a new identical machine and again wait for delivery. Vikki was very apologetic and confused as to why I had to be inconvenienced this way but overall was quite helpful; she explained that they were expecting 2 deliveries within 5 days and we would be a priority on the waiting list. Now 19 days after paying in full for our dishwasher we have still heard nothing, so I visited the branch for a 3rd time.
Here I met Mark who has singularly managed to drop this Currys store rating with his unhelpful attitude and remarks. He effectively said there was nothing he could do and we should wait for the delivery when it arrived. He indicated we should hear within the next 48hrs but that this could not be guaranteed. When I explained that we had already had similar reassurances he was indifferent. When I asked at what point I should reconsider my order he said it was up to me and I could do it there and then (implying he didn't really care).
I know issues on delivery can arise and I am not naïve enough to expect perfection but having spent more than £1500 in 20 minutes I expect some customer service. I shall repeat review when I am in receipt of my dishwasher. In summary, ask for Ben or Vikki and avoid Mark.
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Review of Currys PCWorld in London 6 out of 10

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Posted by Tasfia Sadia Hossain on Tuesday, 09 Aug 2016.

It's not what you'd expect from an area such as Canary Wharf, but they have good displays and customer service is rather good. I have purchased a HTC 10 from here and I can confidently confirm that the whole process was easy and was even offered discount!
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Review of Currys PCWorld in London 2 out of 10

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Posted by mrinal jariwala on Monday, 08 Aug 2016.

Appalling customer service..
Totally helpless and useless staff..
Could not leave a post without giving them a star hence 1. They do not even deserve 1 star.
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Review of Currys PCWorld in London 4 out of 10

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Posted by Adam Ball on Sunday, 07 Aug 2016.

Went there to try out the htc vive before committing to over £700 and found out they only do demos between 12 till 2 Tuesday and Thursday.. what idiot thought of this plan.. did they not think that people who are likely to spend over 700 pound are likely to be the people that have a job that falls over these hours?
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Review of Currys PCWorld in Batley 10 out of 10

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Posted by Panda Panda on Saturday, 06 Aug 2016.

Picked up my HTC Vive from the store where the staff were very knowledgable however it was advertised that a HTC Vive demo would be available but upon arrival it was not.
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Review of Currys PCWorld in Manchester 6 out of 10

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Posted by Lee McCoy on Saturday, 06 Aug 2016.

This is obviously a store that's not high on the company's list of priorities. It's ok if you want advice, but the prices don't seem to be competitive with what you can find on the internet.
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Review of Currys PCWorld in Batley 8 out of 10

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Posted by Richard Black on Wednesday, 03 Aug 2016.

Good choice of products, and the recent overhaul has introduced a lot of new small appliances.

Mobile phone shop and a decent mobile/wearable tech section including fitness trackers.

The help desk were first rate here recently when a product I had purchased failed.
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Review of Currys PCWorld in London 2 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Talha Patel on Tuesday, 02 Aug 2016.

Came to collect a reservation order.
I see 10 staff doing absolutely nothing besides having a laugh. But it took me 25 minutes to get my order. Not happy!
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Review of Currys PCWorld in Bolton 10 out of 10

Review of Currys PCWorld. Read all reviews of this store.

Posted by Waseem Malek on Monday, 01 Aug 2016.

Awesome shop with many electronic devices to chose from. The staff are incredibly helpful and try to find the best device that suites you as a person.
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