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Debenhams

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Review of Debenhams in Manchester 6 out of 10 new

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Posted by James Smith on Monday, 20 Mar 2017.

This is a good well stocked department store with lots of choice, we normally find what we're after close wise though my wife says she still struggles to avoid looking mumsy. Could do with a better range for younger minded 30 somethings. The reason I gave it only my 3 stars is the poor breast feeding and baby change facilities which are located together so there s a lovely smell of nappies whilst you mind feed the littleuns and really only room for one mum to feed privately at a time. Plus the facilities were always freezing. Not good enough for the amount of mums and dads using the store. We tended to make the trek up to the facilities at the top of the potteries centre. Far better! These are basics a big department store like Debenhams should be doing much better at. Constructive criticism that's all.
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Review of Debenhams in London 2 out of 10 new

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Posted by Akshay Kumar on Sunday, 19 Mar 2017.

This is an amazing store. Its got lots of choice and variety for men and women. However i went in here on a Saturday to buy a suit i was appalled buy the staff in there. First there were 3 I the suit section talking office politics i had to interrupt this conversation to ask for help with sizes. I then finally found of that fits with no help from the staff. I went to pay at a counter waited behind one guy for about 20 minutes. The counter only had one staff and in it's vicinity were 4 other staff members talking office politics with each other. I was finally told to go to the counter at the other end. In which i waited anther 15 minutes again only one staff member there. Its such a waste as the store itself is really nice. I have never experienced such horrible staff in any shop.
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Review of Debenhams in Bristol 2 out of 10 new

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Posted by google user on Sunday, 19 Mar 2017.

Staff very rude and look down your nose at you. Wouldn't give a refund on a faulty item. I contacted customer services twice about the incident, took them 2 months to reply and they couldn't of cared less. Over-priced anyway and you're better off shopping in Boots for BareMinerals and Benefit.
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Review of Debenhams in Manchester 8 out of 10 new

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Posted by Naveed Ahmed on Sunday, 19 Mar 2017.

A big Debenham store with variety of items, worth checking the online website before visiting the store because they seem to display very limited number of items as compared to website's complete range. Staff is nice.
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Review of Debenhams in Bury 10 out of 10 new

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Posted by Sara J on Saturday, 18 Mar 2017.

Customer service outstanding! Everytime I call into this store the staff cannot do enough to help. Recently I tried out the café the mulagatanwy soup is delicious, the staff were very helpful one member carried my tray & moved tables so my pram would fit, it was pretty busy so I was surprised they helped me. They also have a good baby feeding section for warming up food ect,however they could do with some more high chairs as there wasn't enough.
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Review of Debenhams in Manchester 10 out of 10 new

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Posted by Zuzanna Czajkowska on Saturday, 18 Mar 2017.

Very big shop, good variety of products, a lot of expensive things but when they have sales you can buy good brands very cheap. They have toilet and restaurant on 3rd floor and on the ground floor they have cafe place and Ed's where you can buy awesome milkshakes!
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Review of Debenhams in Bury 4 out of 10 new

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Posted by Edward Lock on Friday, 17 Mar 2017.

Very poor attitude from some staff towards customers bad manners and
disrespectful seems like very little training given how to deal properly with customers.
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Review of Debenhams in Oxford 6 out of 10 new

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Posted by Matthew Russell on Thursday, 16 Mar 2017.

No shoes for size 12. Told had to order in. Had to wait a long time for that answer too as seemed understaffed. Sorry. Will review again after next visit!
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Review of Debenhams in London 2 out of 10 new

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Posted by Eva Peng on Thursday, 16 Mar 2017.

The worst costumer service of YSL shop I met ever. I bought one product on their website last week, it is without the plastic packaging when it sent to me, but when I came to the store, the sales lady just despise me and says it couldn't be without the plastic, I can't believe she treated costumer like a liar, even though I bought other three products in their shop! I would never purchase any stuff from YSL in this Debenhams, it really disappointed me with that kind of attitude. Other shops can do better, seriously.
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Review Summary



Debenhams has received a rating of 7.62 out of 10 based on 371 user reviews.


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Average review rating:
(371 votes).
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