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Debenhams

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Review of Debenhams in Manchester 4 out of 10 new

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Posted by Hazel Rafter on Friday, 26 Aug 2016.

Stocked up store buts as always the 1st floor (women's wear) was cluttered, not enough fitting rooms open and as always fitting rooms full of rubbish left by other shoppers, long queues with long waiting time to be served as only 3 people serving at the tills nothing changes on this floor!
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Review of Debenhams in Bournemouth 2 out of 10 new

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Posted by Amanda V on Tuesday, 23 Aug 2016.

I went to the lingerie section and was very excited to see a particular bra that isn't sold in your store on the 70% rack (a Freya moulded sports bra). It was a perfect fit, I wanted it.
When the clerk scanned it through it came to £38 because it is something that they carry, I said if that was true, show me the display so I can get a different colour. He couldn't and tried to take me to the Shock Absorbers.
He eventually found another clerk who informed me that it's correct we don't sell it, the item had been returned to them from a customer who bought it online and that I have to pay £38 if I want it.
"Oh, that must be disappointing", the first clerk says to me.
"Very disappointing.", I agreed as I left empty handed, for them because I will never shop there again.
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Review of Debenhams in London 2 out of 10 new

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Posted by Chris Riva on Sunday, 21 Aug 2016.

Disgusting. I called the customer service and kept on hold for over half an hour until my credit balance dropped to 0.
They don't even deserve 1 star.
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Review of Debenhams in Leicester 2 out of 10 new

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Posted by Chantel Jacklin on Saturday, 20 Aug 2016.

Went to the Urban Decay makeup counter today, I must say the young girl with the glasses who was to busy talking to the other girl on the counter. She was rude and didn't want to know, she didnt seem to have the time to deal with customers. Think she needs some customer service training before you let her deal with customers
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Review of Debenhams in Manchester 8 out of 10 new

Review of Debenhams. Read all reviews of this store.

Posted by Roger Watson on Saturday, 20 Aug 2016.

great choice of menswear and brilliant sale with many things reduced, only four stars as this is quite a tired looking store with a stange layout, needs a refurb
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Review Summary



Debenhams has received a rating of 6.75 out of 10 based on 268 user reviews.


User Opinions of Debenhams

Average guest rating:
(42 votes).
Average review rating:
(268 votes).
Overall average rating:
(310 votes).

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