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Elias and Grace

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With handpicked edits from over fifty of the worlds most covetable and unique designer kids brands including iconic labels such as Chloe, Hartford, I Love Gorgeous, Bellerose, Petit Bateau, Bonton and Pepe, it's the premier destination for fashionable children's wear for ages 0-14 yrs.

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Review of Elias and Grace in London 2 out of 10

Review of Elias and Grace. Read all reviews of this store.

Posted by Alison Brunjes on Wednesday, 28 Jun 2017.

Unfortunately I did not want to give this shop even one star but Google wouldn't let me post without it. They have very poor customer service. I recently purchased a Kidscase "baby suit" from Elias and Grace in their sale as a present for a newborn baby. The size specified newborn. However, it did not fit the baby which was by no means large, being around 7 lbs. I asked in the store if I could simply exchange it for a larger size and they refused. I emailed their "customer service" and they have 100% refused to help. I have lost my money completely. And their clothes aren't cheap. Very disappointed.
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Review of Elias and Grace in London 2 out of 10

Review of Elias and Grace. Read all reviews of this store.

Posted by Becky Akid on Tuesday, 04 Oct 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
If anyone is thinking about buying from Elias & Grace then I would recommend they don't. They charge a ridiculous £6.95 postage and packing which they then refuse to refund if you return an order. That is illegal, consumer contract regulations state all original postage costs must be refunded when an order is returned within 14 days. Their terms and conditions stated are also illegal. Their illegal actions have been reported to trading standards.
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Elias and Grace has 1 stores in the UK in our database.

More details Camden: Elias and Grace, 158 Regents Park Road, Primrose Hill

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