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Reviews of Fenwicks

Fenwicks

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Review of Fenwick - Brent Cross in London 2 out of 10

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Posted by Egle Andriuskaityte on Sunday, 27 Aug 2017.

Would like to complain about MAC counter customer assistant. I really wanted to purchase the lipstick but could not choose between shades. Most of the girls were chatting to each other and I had to ask them to move so I can come closer to take a look. Another lady was doing make up, she opened drawers couple of times without even saying anything to me and hitting my leg faster than I could move. Finally when one of the ladies came and asked me if she can help me, I asked to try one of the lipsticks. As soon as I applied she even without looking was saying "yes very nice, beautiful color on you", but I did not like that color. She rolled her eyes and let me choose another one while turning to another lady and started chatting. I did not buy anything, because I felt really unwanted and unwelcome for staff who just waiting to pass the time until store closes. But common, it was 2 hrs before the closing. Will never come there again.
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Review of Fenwick - Brent Cross in London 10 out of 10

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Posted by Anne Johnson on Sunday, 30 Apr 2017.

Great large department store with loads of concessions. I bought a pricey designer handbag. I asked them to price match an online store and they AGREED! Great range and excellent customer service.
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Review of Fenwick - Brent Cross in London 8 out of 10

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Posted by Mitzi Mayhew on Friday, 31 Mar 2017.

More pricey generally than John Lewis (up the other end of the BX shopping centre) but always worth a browse as they have some different ranges of products. The make-up dept is great - particularly MAC - & the loos are the best in Brent X. Don't miss their 15 -20 % off discount shopping evenings in the run-up to Xmas!
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Review of Fenwick - Brent Cross in London 2 out of 10

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Posted by Harry Su on Wednesday, 29 Mar 2017.

Went in with the intention of purchasing a microwave, wondered around the home/kitchen for a good 5 minutes with no one offering assistance. Had to approach a group of the sales associates who were just having a chat amongst themselves.
Asked a female associate if they sold microwaves and was told quite bluntly and, to be honest, rudely, "no". I asked her if there was anywhere else that might sell microwaves (this being my first time in Brent Cross Shopping Centre). And again, very bluntly told "no".
Went through the rest of the shopping centre, and low and behold I came across John Lewis, and what did they sell? Microwaves!
Needless to say, this has left a bad experience for me, and I will never return here, unless it is to use it as a short cut from the car park to the rest of the shopping centre.
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Review of Fenwick Ltd in Windsor 10 out of 10

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Posted by Steph Weller on Tuesday, 07 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Really helpful staff.
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Review of Fenwick Of Leicester Ltd in Leicester 10 out of 10

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Posted by Alli Smith on Sunday, 05 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Love this beautifully old fashioned department store. It has excellent sales and lots of items bought will be lower in price than in other larger chains. So sad that it is closing soon. It will be missed
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Review of Fenwick Of Leicester Ltd in Leicester 10 out of 10

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Posted by emigrate on Friday, 24 Feb 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I remember my mum and dad taking and buying from there. This is a quality store. It reminds me of an era where Britannia ruled the seas and world. Superb customer service and it is sad it will be closing. We dont know what we had till it gone and then we miss it. Like Lewis, Woolworths. It is a sad state that such stores are being lost daily. It is a good thing parking is difficult otherwise I think it would be turned into a Mosque.
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Review of Fenwick Of Leicester Ltd in Leicester 8 out of 10

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Posted by Kevin Mallett on Friday, 10 Feb 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
A classy old style independent department store. A breather off fresh air compared to national chains.Due to close in the spring.
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Review of Fenwick York in York 2 out of 10

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Posted by Inga Nicholls on Saturday, 31 Dec 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Nice shop..well apart from the three shop assistant's whom work in the linen department...To busy taking about there night out ..to help ..when asked if they could help..we were ignored.. never again..
Go to Brown's. lovely helpful staff..
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Review Summary



Fenwicks has received a rating of 6.94 out of 10 based on 17 user reviews.


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