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Robert Dyas

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Robert Dyas are one of the UK's best-loved, High-Street retailers, with a reputation for offering a wide range of high quality Kitchen, Home, DIY & Garden products from leading brands at very competitive prices.

Established over 130 years ago, Robert Dyas is one of the UKs most trusted retailers. They offer a comprehensive range of everyday home and garden products from leading brands such as Tefal, Philips, Morphy Richards and Bosch. With 75 stores in the UK, Robert Dyas have the buying power to offer these high quality products at the most competitive prices.

The product range encompasses everything from irons to drills and cookware sets to garden tools. Every item that Robert Dyas sells on-line is carefully selected by their buying team, and represents the very best of what the company has to offer in terms of quality and value. As such these are also the most popular lines with the 10 million+ customers who shop with the company each year.

All products offered for sale are in stock; and with a 7 day no quibble returns policy or exchange at any branch, you are guaranteed a hassle free purchase.

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UK Delivery Details:  Robert Dyas Direct deliver weekdays to all UK mainland destinations with delivery charges from £5.25.
There are also next-day and Saturday delivery options.


  • Next-day delivery option for all products
  • UK Delivery Only UK Delivery only


Review of Robert Dyas Holdings Ltd in London 2 out of 10

Review of Robert Dyas. Read all reviews of this store.

Posted by Michelle Gomes on Tuesday, 06 Jun 2017.

Shocking customer service. Went into this store to return an online order. Welcomed by a very friendly member of staff whom unfortunately was not trained to deal with the refund. He called his colleague Pearl whom was very hostile. She demanded to know why I was returning the items. I explained I didn't want them yet she insisted she need to know the exact reason. She was extremely rude and intimidating and then went to get someone else. The gentleman she called was not professional in any shape or form. Didn't know what to do and went to ask the assistant manager. He came back and said I would need to call customer services. I suggested perhaps it made more sense for him to call them. He then went to tell the assistant manager. She came over as if it was the biggest inconvenience to her day. She said I should really return my items via the post as that's how I received it. She then started to process a return as if it was a huge favour to me. She told me to enter my card into the card reader, I explained the amount was incorrect. She said it was correct and there was nothing she could do. I suggested calling customer services would be best. She went over to the phone whilst there realised her mistake. She came back and send she had entered the wrong quantities. No apology.

Avoid this shop, whatever you need you can get cheaper on Amazon or even most grocery stores.
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Review of Robert Dyas in Richmond-upon-Thames 8 out of 10

Review of Robert Dyas. Read all reviews of this store.

Posted by Moss Sayed on Saturday, 08 Apr 2017.

Great store with lots of things, I ended buying things i didn't go in to get. Staff were very helpful only one problem is the size of the store is very cramped.
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Review of Robert Dyas in Richmond-upon-Thames 8 out of 10

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Posted by PB Hend on Tuesday, 03 Jan 2017.

Decent selection of products however store is on the smaller side so not as large a selection as I had expected. They can order items not carried in the store which is a plus.
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Review of Robert Dyas in London 8 out of 10

Review of Robert Dyas. Read all reviews of this store.

Posted by Alex Lai on Thursday, 22 Dec 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Good location to get little stuffs
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Review of Robert Dyas in Richmond-upon-Thames 8 out of 10

Review of Robert Dyas. Read all reviews of this store.

Posted by Mark Pearce on Friday, 18 Nov 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
This branch is rather cramped due to the shape of the building. It still has a good range of products though. There was quite a queue to pay, but mostly because it's popular and customers kept asking questions. The assistant manager we spoke to was particularly helpful in opening a product we were interested in so we could see it.
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Review of Robert Dyas Holdings Ltd in London 2 out of 10

Review of Robert Dyas. Read all reviews of this store.

Posted by Salva Liron on Monday, 07 Nov 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Asking 4 times for one adapter. The worst customer service ever.
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Robert Dyas has 5 stores in the UK in our database.




More details Bloomsbury: Robert Dyas Holdings Ltd, 123 Tottenham Court Road, London
More details Bristol: Robert Dyas, 19 Broad Mead, The Mall Bristol, Stokes Croft, Bristol
More details Holborn: Robert Dyas, 4 High Holborn, City of London
More details Redhill: Robert Dyas, 7, The Belfry Shopping Centre, Station Road, Redhill
More details Richmond-upon-Thames: Robert Dyas, 50 The Quadrant, Richmond


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Average review rating:
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Overall average rating:
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Robert Dyas is currently ranked 798 in the directory.
Last month its rank was 756.

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