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Reviews of Shoe Zone

Shoe Zone

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Review of Shoe Zone in Plymouth 6 out of 10

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Posted by LH M on Wednesday, 19 Jul 2017.

A good variety of shoes at reasonable prices, but it would be nice if there were some wide fit options.
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Review of Shoe Zone in Cardiff 6 out of 10

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Posted by Cosmic Connor on Tuesday, 20 Jun 2017.

I'm not normally one to write reviews but I feel I need to get this off my chest. I've never had a problem with the products from shoe zone and the staff have always been relatively nice. However, I bought a pair of boots from there which had been labelled as the wrong size by the manufacturer. I didn't try the shoes on in store as I have bought the same size for a number of years. I went to exchange the shoes today (June 20th) and explained to the cashier that the shoe's had been incorrectly marked and I just wanted to swap them. She ran the exchange through for me but her attitude took me by surprise. She told me that the sizing issue was because they were men's shoes, to which I explained that I had my flat mate, who is a size 9, try them on to verify if they had been mislabelled. She reiterated her statement about them being men's shoes, adding that 'men's shoes are usually wider than women's'. I had to reiterate my statement regarding the size being incorrect and told her that I don't wear women's shoes and that I have never had an issue with the shoes from Shoe Zone before. She did eventually run the exchange through the till, which I am happy with but this conversation was completely unnecessary. I've had to exchange items (including shoes) in the past and have never had someone try to correct me regarding my reason for the exchange.
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Review of Shoe Zone Limited in Newport 6 out of 10

Review of Shoe Zone. Read all reviews of this store.

Posted by Cosmic Connor on Tuesday, 20 Jun 2017.

I'm not normally one to write reviews but I feel I need to get this off my chest. I've never had a problem with the products from shoe zone and the staff have always been relatively nice. However, I bought a pair of boots from there which had been labelled as the wrong size by the manufacturer. I didn't try the shoes on in store as I have bought the same size for a number of years. I went to exchange the shoes today (June 20th) and explained to the cashier that the shoe's had been incorrectly marked and I just wanted to swap them. She ran the exchange through for me but her attitude took me by surprise. She told me that the sizing issue was because they were men's shoes, to which I explained that I had my flat mate, who is a size 9, try them on to verify if they had been mislabelled. She reiterated her statement about them being men's shoes, adding that 'men's shoes are usually wider than women's'. I had to reiterate my statement regarding the size being incorrect and told her that I don't wear women's shoes and that I have never had an issue with the shoes from Shoe Zone before. She did eventually run the exchange through the till, which I am happy with but this conversation was completely unnecessary. I've had to exchange items (including shoes) in the past and have never had someone try to correct me regarding my reason for the exchange.
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Review of Shoe Zone Limited in Newcastle-under-Lyme 4 out of 10

Review of Shoe Zone. Read all reviews of this store.

Posted by Jack Bourne on Monday, 19 Jun 2017.

Wouldn't give me a student discount despite it advertised in the window and also officially on the StudentBeans.co.uk app that was put there by head office. Very bad service and not my kind of store anyway due to the cheapest materials used for the products.
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Review Summary



Shoe Zone has received a rating of 7.21 out of 10 based on 58 user reviews.


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