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T H Baker

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Review of T H Baker in Birmingham 2 out of 10 new

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Posted by Briege Whitehouse on Wednesday, 16 Aug 2017.

Called in late one evening to get battery fitted to my watch as it had stopped working that morning. We were on holiday and going out to the theatre later that same evening. They said they would do it straight away. I returned later and noticed they had not reset the time but we were in a hurry so decided to fix it back at the hotel. On our way out l lifted my watch to set the time and the winder had been broken off completely and just pushed back into place. I returned to store following morning and was told it was nothing to do with them. This is an untrustworthy shop and l would not recommend it to anyone.
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Review of T H Baker in Birmingham 10 out of 10

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Posted by Silent Hawk on Monday, 05 Jun 2017.

Staff very pleasant and helpful. The manager happily agreed to do a price match when I mentioned the item was cheaper elsewhere.
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Review of T H Baker in Birmingham 8 out of 10

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Posted by nayaabnet on Thursday, 06 Apr 2017.

Yes Lindsay Anne Clark, I noticed the same - like I was invisible. But once you got their attention they were great :-)

What I don't like is when some stores harass you as soon as you walk through the door but then we don't like to be totally ignored either.

I do recommend the store for great jewellery (at premium prices) and great customer service once you have their attention.
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Review of Baker T H & Co Ltd in Stourbridge 10 out of 10

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Posted by Mark Willis on Thursday, 23 Mar 2017.

Tom was very helpful and was happy to take his time and help me find something beautiful for my wife. Thank you very much.
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Review of Stoodley & Son in Alton 10 out of 10

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Posted by Steve Swift on Thursday, 02 Mar 2017.

They helped me out when I couldn't fit a new watchstrap to my Gear S3 smart watch. They had to do a lot of fiddling, but still charged me just the basic price for fitting a strap.
Over the years, they've fitted new straps and batteries to my watches, for very reasonable charges.
I noticed people online saying they couldn't find a strap for their watch (same as mine). This watchmaker found the strap, and fitted it.
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Review of T H Baker in Shrewsbury 10 out of 10

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Posted by stefano onafets on Tuesday, 14 Feb 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I love it
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Review of T H Baker in Shrewsbury 2 out of 10

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Posted by laila more tequila on Tuesday, 27 Dec 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
My partner bought my engagement ring from here over a year ago and raved about how good they were and helped him out. So we decided to go back to get our wedding rings today, only to find the staff were too busy to even look our way and when we did finally grab some 12 year old looking thing with a posh accent he knew absolutely nothing about jewellery never mind rings or even wedding rings! They litrally couldn't tell us anything about any of the rings they struggled to show us. The small talk was diabolical and unprofessional. Will never step foot back in. We got our wedding rings from another much more professional jewellers.
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Review of Baker T H & Co Ltd in Walsall 10 out of 10

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Posted by Dino Zoff on Sunday, 18 Dec 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Excellent service from Nicolas. ..nice to have a member of staff deal so efficiently with a difficult customer like me 😊
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Review of Pandora in Brierley Hill 6 out of 10

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Posted by Terry Dalton on Friday, 11 Nov 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Create your own style with Pandora. Very much over priced for what it is.
Lovely looking store and very polite staff who are willing to spend time with you.
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Review of Baker T H & Co Ltd in Kidderminster 10 out of 10

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Posted by Mitch Hardwick on Tuesday, 20 Sep 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great staff and wonderful service. the men that work there are especially handsome. But everyone seems to be incredibly willing to do everything they can to make me as a customer happy.
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Review of T H Baker in Birmingham 2 out of 10

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Posted by Lindsay Ann Clark on Saturday, 10 Sep 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Discusted!!
We traveled here to look at and purchase our wedding rings.
We were completely ignored by all four members of staff, who were far to busy having a conversation to serve us.
Safe to say we will not be coming back!
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Review Summary



T H Baker has received a rating of 7.48 out of 10 based on 23 user reviews.


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