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Virgin Media is the UK's number 1 provider of superfast broadband, TV with TiVo in stunning HD and home phone services. And you don't need a dish because it all comes through their fibreoptic cables!


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Review of Virgin Media in Harrow 6 out of 10 new

Review of Virgin Media. Read all reviews of this store.

Posted by Sandrine Angelique on Tuesday, 10 Oct 2017.

One member of staff was really great, the other, who took over, could not wait to get rid of me, when it wasn't even close to closing time, and he was more interested in interacting with other fellow staff members than with customers...
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Review of Virgin Media Stand Reading in Reading 2 out of 10 new

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Posted by Amy Roberts on Monday, 09 Oct 2017.

I should never have proceeded after it took them 3months to get out to me and set up Virgin Media. Unbelievably stressful every single time I've called but today and six phone calls later I couldn't be happier that I've cancelled. One call handler in particular was beyond rude I don't even know how he got a job working on customer service calls, he should be in a pit never interacting with other human beings.
!!!!!!!!DO NOT EVER SIGN UP TO VIRGIN MEDIA!!!!!!!!!
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Review of Virgin Media Solihull in Solihull 2 out of 10 new

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Posted by Alan Jones on Monday, 09 Oct 2017.

Broke my phone on holiday. Got home four am on third October. Went to this store for a new phone. Totally useless. Explained I needed a new phone. They told me it wasn't insured and had four months to run on the existing contract. So? Pay off the contract and start a new one. No, ring this number. Cannot believe their attitude. Told me to go to Car phone Warehouse! Did so. They arranged to settle the Virgin contract, got me a new phone instantly, transferred my data, temporary number, transferred my old number to an EE account. Shame on you Virgin Solihull for despicable treatment to a long standing customer. Hope RB sacks you all.
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Review of Virgin Media in London 2 out of 10

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Posted by Emilian Dan Cartis on Wednesday, 04 Oct 2017.

Virgin Media. We've had the worst service since June. Back then we were told a major repair is going on in the area in September (!) and after services will be majorly improved. It's October now, and it's the same. Router is restarting every 3-5min in the morning and evenings (which is when i need internet anyways). The tech on the phone cannot identify the issue. They mostly the you 'there's an issue in your area' as if somehow that solves your problem. When you call the first time, you get an automated router restart and they hang up for you. Which means you need to call twice to get an operator. Technicians come at about 1-2 weeks from the moment you call and they get scheduled. Used to have all the respect for RB, but his company's service is just awful.
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Review of Virgin Media Marketing in London 2 out of 10

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Posted by Emilian Dan Cartis on Wednesday, 04 Oct 2017.

Virgin Media. We've had the worst service since June. Back then we were told a major repair is going on in the area in September (!) and after services will be majorly improved. It's October now, and it's the same. Router is restarting every 3-5min in the morning and evenings (which is when i need internet anyways). The tech on the phone cannot identify the issue. They mostly the you 'there's an issue in your area' as if somehow that solves your problem. When you call the first time, you get an automated router restart and they hang up for you. Which means you need to call twice to get an operator. Technicians come at about 1-2 weeks from the moment you call and they get scheduled. Used to have all the respect for RB, but his company's service is just awful.
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Review of Virgin Media HUB in London 2 out of 10

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Posted by Emilian Dan Cartis on Wednesday, 04 Oct 2017.

Virgin Media. We've had the worst service since June. Back then we were told a major repair is going on in the area in September (!) and after services will be majorly improved. It's October now, and it's the same. Router is restarting every 3-5min in the morning and evenings (which is when i need internet anyways). The tech on the phone cannot identify the issue. They mostly the you 'there's an issue in your area' as if somehow that solves your problem. When you call the first time, you get an automated router restart and they hang up for you. Which means you need to call twice to get an operator. Technicians come at about 1-2 weeks from the moment you call and they get scheduled. Used to have all the respect for RB, but his company's service is just awful.
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Review of Virgin Media Marketing in London 2 out of 10

Review of Virgin Media. Read all reviews of this store.

Posted by Emilian Dan Cartis on Wednesday, 04 Oct 2017.

Virgin Media. We've had the worst service since June. Back then we were told a major repair is going on in the area in September (!) and after services will be majorly improved. It's October now, and it's the same. Router is restarting every 3-5min in the morning and evenings (which is when i need internet anyways). The tech on the phone cannot identify the issue. They mostly the you 'there's an issue in your area' as if somehow that solves your problem. When you call the first time, you get an automated router restart and they hang up for you. Which means you need to call twice to get an operator. Technicians come at about 1-2 weeks from the moment you call and they get scheduled. Used to have all the respect for RB, but his company's service is just awful.
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Review of Virgin Media Sales Kiosk in London 2 out of 10

Review of Virgin Media. Read all reviews of this store.

Posted by Emilian Dan Cartis on Wednesday, 04 Oct 2017.

Virgin Media. We've had the worst service since June. Back then we were told a major repair is going on in the area in September (!) and after services will be majorly improved. It's October now, and it's the same. Router is restarting every 3-5min in the morning and evenings (which is when i need internet anyways). The tech on the phone cannot identify the issue. They mostly the you 'there's an issue in your area' as if somehow that solves your problem. When you call the first time, you get an automated router restart and they hang up for you. Which means you need to call twice to get an operator. Technicians come at about 1-2 weeks from the moment you call and they get scheduled. Used to have all the respect for RB, but his company's service is just awful.
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Review of Virgin Media Bournemouth in Bournemouth 2 out of 10

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Posted by Alan Hunt on Monday, 02 Oct 2017.

Have been there on TWO separate occasions and they did absolutely nothing to help except tell me to ring Tec support or go to the samsung shop across the road. Complete and utter waste of space
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Virgin Media has 45 stores in the UK in our database.



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More details Birmingham: Virgin Media Birmingham, Bullring, SU306, Bullring Shopping Centre, Birmingham
More details Birmingham: Virgin Media, Unit 19, One Stop Shopping Centre, Birmingham, Perry Barr
More details Bournemouth: Virgin Media Bournemouth, 60 Commercial Road, Bournemouth
More details Bradford: Virgin Media Bradford, 38-40, Goodwin Mall Kirkgate, Bradford
More details Bradford: Virgin Media Bradford, Unit 5, Kirkgate Centre, Bradford
More details Bradford: Virgin Media, Broad Lane, Bradford
More details Bradford: Virgin Media, 3 Darley Mall, Kirkgate Shopping Centre, Bradford
More details Camden Town: Virgin Media HUB, Saint Pancras Commercial Centre, Pratt Street, London
More details Coventry: Virgin Media Coventry, Upper Precinct, Coventry
More details Coventry: Virgin Media Coventry, West Orchards, Smithford way, Coventry
More details Covent Garden: Virgin Media Marketing, Capital International Ltd, 90 Long Acre, London
More details Covent Garden: Virgin Media, 90 Long Acre, London
More details Dalston: Virgin Media Sales Kiosk, Kingsland Shopping Centre, 54 Kingsland High Street, London
More details Doncaster: Virgin Media, 113, Frenchgate Centre, Town Centre, Doncaster
More details Dudley: Virgin Media Stand Dudley, The Churchill Shopping Centre, Dudley
More details Glasgow: Virgin Media Sales Kiosk, Vm Between Shop Units L3/42 – L3/41, Opposite John Lewis, Level 3, Sauchiehall Mall, Buchannan Galleries, Glasgow
More details Hammersmith: Virgin Media Marketing, Griffin House, 161 Hammersmith Rd, London
More details Hammersmith: Virgin Press Office, The School House, 50 Brook Green, London
More details Harrow: Virgin Media, Unit 14, Saint Anns Shopping Centre, St Anns Road, Harrow
More details Hook: Virgin Media, 10-14 Bartley Way, Hook
More details Hounslow: Virgin Media, Unit 21, Treaty Centre, Hounslow
More details Leeds: Virgin Media Leeds, 29 Commercial St, Leeds
More details Leeds: Virgin Media, 13, St Johns Centre, Merrion Street, Leeds
More details Lewisham: Virgin Media Lewisham, Unit 68 East Walk, Lewisham Shopping Centre, London
More details Nuneaton: Virgin Media Stand Nuneaton, Chapel Street, Nuneaton
More details Nuneaton: Virgin Media Store, Chapel Street, Nuneaton
More details Portsmouth: Virgin Media, 242 Commercial Road, Portsmouth
More details Portsmouth: Virgin Media, 55 Cascades Shopping Centre, Portsmouth
More details Reading: Virgin Media, 6 Broad Street, Reading
More details Reading: Virgin Media Stand Reading, 207 Broad Street, Reading
More details Redbridge: Virgin Media, 90 High Road, Ilford
More details Rotherham: Virgin Media, High St, Sheffield
More details Sheffield: Virgin Media, 1 Chippingham Street, Sheffield
More details Slough: Virgin Media Slough, 141 High Street, Slough
More details Solihull: Virgin Media Solihull, 36 Mill Lane Arcade Touchwood Centre, Solihull
More details Solihull: Virgin Media - Eagle Court Offices, Coventry Road, Birmingham
More details Southampton: Virgin Media Southampton, 18 Above Bar Street, Southampton
More details Sutton: Virgin Media Sutton, 155 High Street, Sutton
More details Telford: Virgin Media Stand Telford, Unit 12 Sherwood Square, Telford Shopping Centre, Telford
More details Uxbridge: Virgin Media Stand Uxbridge, 8, The Chimes Shopping Centre, High Street, Uxbridge
More details Walsall: Virgin Media Stand Walsall, Kiosk 1, Park Mall, The Saddlers Shopping Centre, Walsall
More details Whiteley: Virgin Media, Whiteley Village, Whiteley Way, Whiteley, Fareham
More details Winnersh: Virgin Media, Wharfedale Road, Winnersh, Wokingham
More details Wolverhampton: Virgin Media Wolverhampton, Unit 10, The Gallery, The Mander Centre, City Centre, Wolverhampton
More details Wolverhampton: Virgin Media Stand Wolverhampton, Wulfrun Centre, 9a Cleveland Street, Wolverhampton


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User Opinions of Virgin Media

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(2 votes).
Average review rating:
(161 votes).
Overall average rating:
(163 votes).

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Virgin Media is currently ranked 273 in the directory.
Last month its rank was 382.

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