morrisons is a JOKE!
Posted by clairequinny
on Monday, 09 Jun 2008.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
i went into morrisons in DROITWICH today to get a bottle of milk and some cigarettes for the mother in law,there were only about 4 tills open and the lines were big. I picked up milk and made my way to the tobacco counter waited in line and there were people all stood at the till so the small sign on the side of the till was not visable until you got to the front of the line (stating no other items at till) but by then i had been stood there 5mins asked for cigarettes and put milk on counter only to be told i would have to go to the other counter to purchase milk, i could not belive they were asking me to queue for another five mins to buy a pint of milk asked to see manager no help at all just said it was policy. gave me customer services number and they said they would pass on complait asked them if they wanted my name said they would not get back to me they only pass it on, will never shop there again!!!!!!!!!!
i went into morrisons in DROITWICH today to get a bottle of milk and some cigarettes for the mother in law,there were only about 4 tills open and the lines were big. I picked up milk and made my way to the tobacco counter waited in line and there were people all stood at the till so the small sign on the side of the till was not visable until you got to the front of the line (stating no other items at till) but by then i had been stood there 5mins asked for cigarettes and put milk on counter only to be told i would have to go to the other counter to purchase milk, i could not belive they were asking me to queue for another five mins to buy a pint of milk asked to see manager no help at all just said it was policy. gave me customer services number and they said they would pass on complait asked them if they wanted my name said they would not get back to me they only pass it on, will never shop there again!!!!!!!!!!
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