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Appalling 1 out of 10

Posted by J Clarke in surrey on Thursday, 14 Nov 2013.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I had some vouchers to use and managed to spend them on an espresso maker. I've had three faulty machines from them (which ignoring the issue that they seem to buy based on price/profit rather than quality isn't really their fault). However, each time I have needed to return the faulty item and get a replacement, they have expected me to wait in for the item to be collected and then it has taken several days or sometime weeks of emails and phone calls to get them to sort out the replacement or refund.

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Beales has received a rating of 1.00 out of 10 based on 1 user reviews.

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