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Reviews of Beaverbrooks

Beaverbrooks

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Review of Beaverbrooks the Jewellers in Oxford 8 out of 10

Posted by Neculai Balanica on Wednesday, 28 Feb 2018.

Great stuff in there . And for all pockets.
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Review of Beaverbrooks the Jewellers in Oxford 10 out of 10

Posted by Darren Dowd on Saturday, 24 Feb 2018.

Excellent service from the point of walking in without any excessive pressure to buy.
Fortunately we knew exactly what we were after and the service was impeccable.

The absolute only negative is getting to the store through all the normal Oxford traffic, and over expensive parking charges. But then... that's not the stores fault.
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Review of Beaverbrooks the Jewellers in Brierley Hill 10 out of 10

Posted by Ian Masters on Tuesday, 23 Jan 2018.

I called in to this store to make a minor purchase. I was very impressed with the way I was welcomed by Chelsea. If she’s not the manageress she certainly should be. She was so positive, friendly, helpful and professional at the same time. I wouldn’t hesitate in making another purchase at this store. My wife said that she remembered Chelsea from years ago and that her customer service has always been superb.
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Review of Beaverbrooks the Jewellers in Oxford 10 out of 10

Posted by Christian Barrett on Tuesday, 23 Jan 2018.

Friendly and efficient staff. No hard sell
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Review of Beaverbrooks the Jewellers in Oxford 10 out of 10

Posted by Pedro Venda on Friday, 19 Jan 2018.

I don't frequent jewellery shops, but when I do, I expect to be treated as a customer who is interested in buying something. Beaverbrooks in Oxford went above and beyond. They provided advice without pressuring us and helped us choose a ring despite us not being entirely sure what it was that we wanted. All the staff were very helpful and friendly. Thank you!
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Review of Beaverbrooks the Jewellers in Brierley Hill 10 out of 10

Posted by jack king on Tuesday, 09 Jan 2018.

Good atmosphere,brilliant staff , great cup of tea ,great service all round great service would come back again
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Review of Beaverbrooks the Jewellers in Oxford 8 out of 10

Posted by Jonathan Hood on Saturday, 04 Nov 2017.

Extensive stock, knowledgeable and helpful staff, relaxed retail ambience, fair prices. Who could ask for more?
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Review of Beaverbrooks the Jewellers in Telford 10 out of 10

Posted by Marky B on Saturday, 09 Sep 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
It's not often you find such friendly & helpful staff, even in a jewellery store, and when we were asked if we'd like a tea or coffee, we thought, 'oh oh, it's going to be expensive.' But we were very pleasantly surprised with the quality and price. The assistant Kirsty was fantastic, listening to what we wanted, and genuine eye contact.
I can see us going back again 😄
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Review of Beaverbrooks the Jewellers in Reading 10 out of 10

Posted by Paul Fincher on Friday, 11 Aug 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I took in a broken and knotted white gold chain and the assistant, Kay, must have taken over half an hour to un-knot it and reattach the clasp, and he did it for free! They even put it in a box for me so it wouldn't get re-entangled. And said that it the temp fix didn't work, they could get it soldered, for a small charge. We both have bought jewellery from this store and found the service very friendly and the quality of the product very good.
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Review of Beaverbrooks the Jewellers in Reading 8 out of 10

Posted by Rory Clements on Sunday, 09 Apr 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Helpful staff
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Review of Beaverbrooks the Jewellers in Watford 2 out of 10

Posted by K Morgan on Thursday, 29 Dec 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I let a Raymond Weil watch in October for repair- this is the third time it has had to be repaired under guarantee - apparently it needs a service. Very unapologetic staff - basically it's 'out of their hands' - perhaps the whole process needs rethinking. One sales assistant even inferred that I should expect an expensive watch to go wrong and pay lots of money in repairs - then pointed out hers (Raymond Weil) had been fine!!!! I phoned today yet another sales assistant told me she'll put a 'note' on it to be chased on January 3rd. I won't buy Raymond Weil again and I won't buy from Beaverbrooks who refused me a replacement watch when it went wrong the first time within 3 months. It has been repaired now for a total of over 6 months
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Review of Beaverbrooks the Jewellers in Watford 4 out of 10

Posted by Sergey Samolis on Thursday, 27 Oct 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
It took two and a half months to do a standard Tissot watch service. Ridiculous.
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Review of Beaverbrooks the Jewellers in Watford 10 out of 10

Posted by Gary Courtenay on Sunday, 04 Sep 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Very helpful staff
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Review of Beaverbrooks the Jewellers in Watford 10 out of 10

Posted by Alexis Noble on Tuesday, 01 Mar 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Really polite helpful staff. Unfortunately my watch is acting strange but I didn't have my receipt with me. It was bought almost 18 months ago. Within minutes the young man had found my details and logged my watch for repair, no hassle and no problem at all! Would definitely recommend.
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Beaverbrooks has received a rating of 8.57 out of 10 based on 14 user reviews.


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