Biscuiteers Baking Company TOP 500
Biscuiteers provide beautiful hand crafted biscuits, chocolates and cakes suitable for any celebratory occasion.
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Posted by Mich Lam on Sunday, 08 Apr 2018.
Posted by Ani Sha on Wednesday, 28 Mar 2018.
I ordered biscuits for a 60th birthday, paid for next day delivery, and it came the day after, so I had nothing to give on the day!
I contacted customer services, who told me that next day delivery is not guaranteed, and that they they have made this clear on the website - Ive looked closely, it is NOT on the website at all.
The fact is that they sent the delivery out late, like to pass the blame on others, and think that a half bothered apology is acceptable. Not ordering from this place again.
Posted by Celine Klein on Thursday, 22 Mar 2018.
Posted by Abdelillah Al-Kuhaymi on Tuesday, 13 Feb 2018.
Posted by AJ Wilson on Saturday, 13 Jan 2018.
Posted by Cynthia Scossa on Wednesday, 20 Dec 2017.
I came in looking for a Christmas gift, and had a specific one in mind. At first, no one even wanted to assist me. When I finally spoke with them and asked about the specific set, they bluntly told me they were sold out, without offering to help find any alternatives.
I found another alternative on my own, but it turns out they were sold out of that one as well. They were expecting more to arrive later in the day, but refused to hold one under my name or take my phone number to let me know when they arrived. Instead, they just suggested that I come back around 16:00. Basically, it felt like they were too snobbish to help. The store wasn't particularly busy; there were other people in the store, but it didn't really look like they were helping anyone.
When I showed up in the afternoon, they still hadn't received the shipment, and weren't interested in reserving one or letting me pay for one up front. Although they refused to take my phone number earlier in the day, in the afternoon they took my phone number and promised to call. Little surprise - no call came.
As a local, it's hard to imagine myself going back after this tough experience with the staff. If I'm going to pay that kind of price for gingerbread, I might as well just go to Harrod's where the customer service is actually helpful and welcoming.
Posted by Nat I on Sunday, 08 Oct 2017.
Very cute store. Great for gifts - it seems be wrapped well in the tin so you can ship it / take it on a flight. The biscuits are not just cute, but buttery and tasty too. Some gluten free biscuits were available at the counter. Cafe was less crowded than other cafes on the street, but it looked nice.
Posted by Jessika Faithfull on Wednesday, 13 Sep 2017.
Gorgeous shop and cafe, with biscuit decorating activities for adults and for children. It is EXPENSIVE! 15 quid per person to decorate three biscuits (and only three) and that is the cheapest option - classes and evening workshops etc are far pricier. Having said that, it was a lovely experience to take my niece and have tea and ice biscuits together. The staff were lovely and your biscuits are put in really nice decorative boxes and bags that you can take home and colour in, adding mileage if you're running out of school holiday inspiration, like I was!
Posted by Grace Tyminski on Wednesday, 10 May 2017.
Loveliest place for coffee and iced biscuits! I literally buy these biscuits by the tonne and the coffee is awesome. This cafe is also great as it is dog friendly - they even give her dog biscuit treats most times she visits (the peanut butter ones are her favorite)! They also support The Dogs Trust Charity on any of the dog biscuits bought - which is obviously a very worthy cause. Definitely worth a visit and a taste, even as an adult!
Posted by Manos Nikolaidis on Friday, 14 Apr 2017.
Loveliest place for coffee and pastries in the area! Dollhouse vibe, many customers under 10 years old. Not as noisy as you'd expect and not as crowded as other coffee shops around.
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Biscuiteers Baking Company is currently ranked 182 in the directory.
Last month its rank was 158.
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