Reviews of Browns Fashion
Browns Fashion
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ABSOLUTE RUBBISH
Posted by Sean
on Friday, 05 May 2017.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Ordered a pair of Yeezy's received an email saying my order had been placed, money within my account had been withheld and then taken by Browns Fashion, only for me to still await an email confirmation. It wasn't until I emailed them myself, that they finally got back to me 6 days after placing my order, that my order had been cancelled. When speaking to their CS team all I was offered as compensation was free delivery and £10 off. So now I'm £155 down for up to 14 days, and I cannot get the pair of Yeezy's now due to poor customer communications. A company that turns over millions cannot get their servers right to ensure they limit their possible amount of orders, and they cannot even send out an email keeping their customers updated. Pure and utter shambles.
Ordered a pair of Yeezy's received an email saying my order had been placed, money within my account had been withheld and then taken by Browns Fashion, only for me to still await an email confirmation. It wasn't until I emailed them myself, that they finally got back to me 6 days after placing my order, that my order had been cancelled. When speaking to their CS team all I was offered as compensation was free delivery and £10 off. So now I'm £155 down for up to 14 days, and I cannot get the pair of Yeezy's now due to poor customer communications. A company that turns over millions cannot get their servers right to ensure they limit their possible amount of orders, and they cannot even send out an email keeping their customers updated. Pure and utter shambles.
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