Butterfly Twists
Designed for the girl-on-the-go, Butterfly Twists are folding ballerina shoes perfect for stylish socialising. Whether you're shopping, dancing, out-and-about or traveling, our chic and compact products transform the lives of those who carry them.
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Review of Butterfly Twists
Posted by TrustedShops User on Wednesday, 06 Feb 2019.
I have rated poor as returned good has a proof of posting and proof they received returned goods and I’ve had no response to refund and they are ignoring my emails so beware
DELIVERY: POOR
GOODS: POOR
SERVICE: VERY_POOR
DELIVERY: POOR
GOODS: POOR
SERVICE: VERY_POOR
Review of Butterfly Twists
Posted by TrustedShops User on Tuesday, 05 Feb 2019.
They sent me the wrong size and the customer service was very unresponsive. I was given an option for a refund, which I wanted. When I replied with my preference, there was no response. Multiple follow up emails were also ignored. Left me feeling very cheated.
DELIVERY: GOOD
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: GOOD
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Butterfly Twists
Posted by TrustedShops User on Monday, 04 Feb 2019.
All I can say is that I am disappointed. Butterflywists has got beautiful stuff. The shoes are to die for, but I think you guys have poor customer service and should also consider changing the courier service, it is just crap and giving you a bad reputation. I ordered shoes in December 2018 only to be informed that the courier lost the shoes now in January 2019.
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Butterfly Twists
Posted by TrustedShops User on Sunday, 03 Feb 2019.
Had to return shoes as they didn’t fit. This was over a month ago and despite chasing several times by email no refund and no reply. AVOID NOT RECOMMENDED
DELIVERY: FAIR
GOODS: GOOD
SERVICE: VERY_POOR
DELIVERY: FAIR
GOODS: GOOD
SERVICE: VERY_POOR
Review of Butterfly Twists
Posted by TrustedShops User on Sunday, 03 Feb 2019.
Easy website and comfy shoes let down by using a poor delivery service (Hermes) and slow customer service. I ordered two pairs - one was late, the other vanished completely. After several emails to customer services I finally got a response offering a replacement, which took two delivery attempts as Hermes driver didn't bother ringing the bell or leaving a card even though I was in.
DELIVERY: VERY_POOR
GOODS: EXCELLENT
SERVICE: FAIR
DELIVERY: VERY_POOR
GOODS: EXCELLENT
SERVICE: FAIR
Review of Butterfly Twists
Posted by TrustedShops User on Sunday, 03 Feb 2019.
No quedan claros los gastos adicionales por el cambio de moneda
DELIVERY: VERY_POOR
DELIVERY: VERY_POOR
Review of Butterfly Twists
Posted by TrustedShops User on Friday, 01 Feb 2019.
excellent
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Butterfly Twists
Posted by TrustedShops User on Friday, 01 Feb 2019.
You cannot be reached by telephone. Emails are ignored. When these are repeated on your horribly slow website your computer responds stating that you will try to reach me within 24 hours. When you do respond, usually through Frankie who sounds charming, replies are ignored. In other words your Customer Service is truly appalling. Please have someone call me soonest on 020 8979 8645. Tony HG FIoD
DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: VERY_POOR
DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: VERY_POOR
Review of Butterfly Twists
Posted by TrustedShops User on Thursday, 31 Jan 2019.
Delivery faster than expected Love the foldable shoes
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Butterfly Twists
Posted by TrustedShops User on Thursday, 31 Jan 2019.
Delivered very promptly and just love my butterfly twists they are so comfy.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
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Average review rating: (2132 votes).
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Average review rating: (2132 votes).
Overall average rating:
(2132 votes).
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Butterfly Twists is currently ranked 978 in the directory.
Last month its rank was 1548.
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Current Offers for Butterfly Twists
News Feed for Butterfly Twists
A Special Offer was added for Butterfly Twists: OLIVIA Black Brocade Ballet Flat Now £30 158 days ago.
A Special Offer was added for Butterfly Twists: OLIVIA Red Brocade Ballet Flat Now £30 158 days ago.
A Special Offer was added for Butterfly Twists: HOLLY Black Brocade Ballet Flat Now £30 158 days ago.
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