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Reviews of COS

COS

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Review of Cos in London 2 out of 10

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Posted by Bev Archibald on Monday, 02 Oct 2017.

Purchased and changed items on 29.9 and was served by a rude store manager called Pierre. I've been in the store before and not had any complaints. COS need to sack him his attitude is poor and he lacks any customer service skills. Can't believe COS would have such an obnoxious person representing their company. I'll be using another store from now on.
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Review of Cos in London 2 out of 10

Review of COS. Read all reviews of this store.

Posted by Val Tin on Tuesday, 26 Sep 2017.

What a mess in this store. Employees having private conversations and avoiding the customers. You can’t ask a question. And they have so sad faces and no one is smiling. Bad vibes. Avoid
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Review of Cos in London 2 out of 10

Review of COS. Read all reviews of this store.

Posted by Aaron Castle on Wednesday, 09 Aug 2017.

Needs music in the change room area so that we don't need to listen to the staff's gossipy conversations while they stand just outside.
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Review of cos in London 10 out of 10

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Posted by EARNMCEARN on Friday, 05 May 2017.

Locate in popular area of Covent garden easily accessed through Covent garden tube station. The shop is nice and lot of products for both men and women.
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Review of Cos in London 2 out of 10

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Posted by Hattoum Toufik on Tuesday, 28 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Not professional at all , tried to call the store but nobody was answering fir almost 2 hours ?!!!
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Review of Cos in London 8 out of 10

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Posted by George Brittain on Saturday, 04 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Really good quality basics. Think upscale minimalist H&M
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Review of COS in London 10 out of 10

Review of COS. Read all reviews of this store.

Posted by Ka Po Mok on Saturday, 04 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Helpful and friendly staffs, great shopping experience
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Review of Cos in London 10 out of 10

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Posted by ADYSS MEETS on Wednesday, 22 Feb 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Always a pleasure to visit.
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Review of Cos in London 10 out of 10

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Posted by Cristina Minac on Friday, 27 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
this store is very beautiful, clean and lighted, staff is very friendly and they are very helpful with all the people and the clothes are very nice
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Review of Cos in London 10 out of 10

Review of COS. Read all reviews of this store.

Posted by Erik Eklöw on Wednesday, 25 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great clothes but the store is often very busy and sometimes feels a bit too crammed - but not more than usual in the area.
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Review of Cos in London 10 out of 10

Review of COS. Read all reviews of this store.

Posted by Erik Eklöw on Wednesday, 25 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Best COS store in London, has among the broadest assortments, including COSxHAY.
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Review of Cos in London 2 out of 10

Review of COS. Read all reviews of this store.

Posted by Milica Veselinovic on Thursday, 19 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I had a horrible experience with a refund.
Returned shoes 2 days after the return date as I was abroad. In the meantime it was impossible to reach the shop and tell them I will be late. After that I was given a credit not, which it is impossible to use on line. Also, they do not have centralised stock system, so if you do do not find the size, and you want to buy the thing, you need to wonder around London to find it, as no one answers the phone. I think I will not be buying anything at all there, once I spend those £135 on the credit note. that is not how you treat customers, if you want them to keep coming back.
I usually do not post reviews, but this let me with bitter feeling every time someone mentions COS.
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Review Summary



COS has received a rating of 7.73 out of 10 based on 22 user reviews.


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