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Reviews of Crabtree & Evelyn

Crabtree & Evelyn

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Review of Crabtree & Evelyn in London 10 out of 10

Posted by Jude Maleski on Sunday, 11 Mar 2018.

The lovely lady who served me was really helpful and friendly and there was free Prosecco on offer if I wanted it!
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Review of Crabtree & Evelyn in London 10 out of 10

Posted by JE P on Saturday, 23 Dec 2017.

The Covent Garden store manager immediately went above and beyond after I had a terrible experience with the separate online part of the company and its customer service department. He is a commendable representative of the brand and I will return to make all my purchases in person. I highly recommend this shop.
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Review of Crabtree & Evelyn in London 10 out of 10

Posted by Yvonne Johnson on Tuesday, 25 Jul 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Love their goat milk products
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Review of Crabtree & Evelyn Ltd in London 10 out of 10

Posted by Yvonne Johnson on Tuesday, 25 Jul 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Love their goat milk products
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Review of Crabtree & Evelyn Ltd in London 10 out of 10

Posted by Michał Woźnica on Wednesday, 19 Jul 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great location, good selection of products, kind, welcoming, attentive and helpful staff.
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Review of Crabtree & Evelyn in London 10 out of 10

Posted by Michał Woźnica on Wednesday, 19 Jul 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great location, good selection of products, kind, welcoming, attentive and helpful staff.
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Review of Crabtree & Evelyn in London 10 out of 10

Posted by Thomas Vermeulen on Wednesday, 21 Jun 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Top products. The employees are very friendly and helpful. I could test a lot of creams and left with what I came for and totally hydrated.
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Review of Crabtree & Evelyn Ltd in London 10 out of 10

Posted by Thomas Vermeulen on Wednesday, 21 Jun 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Top products. The employees are very friendly and helpful. I could test a lot of creams and left with what I came for and totally hydrated.
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Review of Crabtree & Evelyn in London 10 out of 10

Posted by Cyw_89 on Monday, 27 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great products and customer service from this branch. Bought my Aunty's birthday present from here and Yusuf gift wrapped them beautifully for no extra charge. I would shop here again for myself or for birthday presents/occasions.
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Review of Crabtree & Evelyn in London 10 out of 10

Posted by Nhu Ngoc Nguyen on Thursday, 25 Aug 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Nice hand cream and lotion. Staff were super friendly

London, 25/08/2016
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Review of Crabtree & Evelyn Ltd in London 10 out of 10

Posted by Nhu Ngoc Nguyen on Thursday, 25 Aug 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Nice hand cream and lotion. Staff were super friendly

London, 25/08/2016
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Review of Crabtree & Evelyn Ltd in London 6 out of 10

Posted by Alan Winter on Thursday, 12 May 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Morphy
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Review of Crabtree & Evelyn in London 8 out of 10

Posted by Wii Lu on Friday, 25 Dec 2015.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
My favourite are the lavendar hand cream, and the candles which burns beautifully to fill the rooms with a gorgeous faint scent.
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Review of Crabtree & Evelyn in London 8 out of 10

Posted by Ela Tse on Thursday, 03 Dec 2015.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Oh no! Another hand products specialist in Covent Garden, and right next to L'Occitane too! (They are also next to L'Occitane in Regent Street, funnily enough).

I have only ever seen people give their products as gifts and not used any of their products before. However, they are doing their Hand Cream Amnesty currently until 12 March 2014 where if you take in any hand cream (new or old) they will give you a free La Source; Tarocco Orange; Rosewater; Pomegranate, Argan & Grapeseed or Gardeners Collection 25g hand cream for free!

Not being able to resist this promotion, I duly went with my equally freebie trippie colleague at lunchtime this week. We told them of the offer and they were accommodating but wanted us to try their other hand products first. We were trying a hand cleansing soap, then their Gardeners Hand Recovery (which is a hand scrub), and finally their gardeners collection handcream.

We were hooked. The cleansing soap left my hands feeling moisturised and not the usual dry feeling you get (no need for further moisturiser if you didn't want it), the hand scrub does what it says, you use it once a week to get rid of any dead skin and leave your hands feeling smoother, and the hand cream seriously moisturises. It contains shea butter and I would say trumps even L'Occitane shea butter hand cream! (Never thought I would say this!)

They had a 3 for 2 offer instore and we could not resist, so bought two hand scrubs (£16 each) and one hand cream (£20) to share. Only then did the assistant manager let us get our free hand cream, but I suppose we do not mind. Their products really are lovely.

The cheekiest thing is, after we had paid for our products, he gave us a voucher for £5 off a £25 spend instore or online! We could have done with that before we'd paid!

The assistant manager Yusuf also asked us where we worked, and told us they could do a private event for our workplace where they could close the doors to their store and offer samplings of their products, and let us buy items at a corporate discount. I promptly told them about Yelp. Mayhaps we will see a Yelp event on here soon with this company!

As a summary, the products are nice. The employees probably work on a commission basis as they were slightly pushy wanting you to spend money. The store is laid out well and there are quite a lot of promotions at the moment. We saw quite a few customers pop in at lunch to buy products, so they are doing well!
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Review of Crabtree & Evelyn Ltd in London 8 out of 10

Posted by Jessie Wesley on Monday, 07 Sep 2015.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Evelyn cosmetics are one of the best products I've had the chance to try and work with. I really like their foundation, base and primer. Quality is all you look for when you're buying make-up, and specially, face products. The concealer blends fine with other products and all the creams and foundations I've tried give the face a really polished and blemish-free look.

You can ask the lovely girls here for any advice and I insist that you ask for the cleansers as well. All the make-up removing products are a great money investment that is more that worth making.
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Crabtree & Evelyn has received a rating of 8.94 out of 10 based on 17 user reviews.


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