F Hinds TOP 500
Established in 1856, F.Hinds is an independent, family-owned and run business which celebrated 150 years in 2006. They offer an extensive selection of diamonds, gold and silver jewellery, watches, clocks, collectibles and giftware and have an enviable reputation for friendly and professional customer service.
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UK Delivery Details (always check the website for full details):
Standard delivery �£2.50. Free for orders over �£50.00.
Special delivery (next day for orders before 1pm) �£4.95. Free for orders over �£200.00.
Standard delivery �£2.50. Free for orders over �£50.00.
Special delivery (next day for orders before 1pm) �£4.95. Free for orders over �£200.00.
- Free UK Postage on some orders.
- FREE Next-day delivery option for some products
- UK Delivery only
Very poor service
Posted by Vince
on Friday, 13 Sep 2013.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Bought a watch for my sons 16th payed �100, watch strap broke five times in one month, very unhappy about quality of product. Asked for better quality replacement, I am willing to pay more towards a better quality watch. Company refuse. Was told by shop manager, only a judge can say the watch is of poor quality. As the watch is scratched as it fell off my sons wrist, shop and f hinds HQ informed me its tough, they wont change a scratched watch, Its scratched, because the blinkin strap keeps breaking!!!!Wanted to support shops on the high street but after this experience, will always buy online, amazon always replace faulty goods. Have given one star only because the shop was open. Customer service gets a big fat 0. And my son gets a watch that he can only keep in his pocket!!! Thanks f hinds.
Bought a watch for my sons 16th payed �100, watch strap broke five times in one month, very unhappy about quality of product. Asked for better quality replacement, I am willing to pay more towards a better quality watch. Company refuse. Was told by shop manager, only a judge can say the watch is of poor quality. As the watch is scratched as it fell off my sons wrist, shop and f hinds HQ informed me its tough, they wont change a scratched watch, Its scratched, because the blinkin strap keeps breaking!!!!Wanted to support shops on the high street but after this experience, will always buy online, amazon always replace faulty goods. Have given one star only because the shop was open. Customer service gets a big fat 0. And my son gets a watch that he can only keep in his pocket!!! Thanks f hinds.
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F Hinds has 81 stores in the UK in our database.
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F Hinds is currently ranked 106 in the directory.
Last month its rank was 112.
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