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Fetch, the pet store from Ocado, is a standalone online pet store currently stocking more than 8,000 products, ranging from food and treats to specialist healthcare, toys, bed accessories, and much more. The website caters for a whole host of animals including dogs, cats, birds as well as smaller animals including rabbits, guinea pigs and chickens.


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UK Delivery Details:  £2.99. Free delivery when you spend over £10. Also free with an Ocado order.


  • Some free P&P Free UK Postage on some orders.
  • Next-day delivery option for all products
  • FREE Next-day delivery option for some products
  • UK Delivery Only UK Delivery only


Review of Fetch 6 out of 10

Posted by TrustedShops User on Wednesday, 29 Jun 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Good but the balls are't great and certainly not worth the money paid

DELIVERY: FAIR
GOODS: FAIR
SERVICE: FAIR
Review of Fetch 10 out of 10

Posted by TrustedShops User on Friday, 17 Jun 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Swift and easy delivery Personal note included too (it was a gift).

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Fetch 6 out of 10

Posted by TrustedShops User on Monday, 13 Jun 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I tried the ifetch on a 30 day trial. the product was not sturdy enough not to move when my toy poodle touched the unit & the power cable kept coming out. the company were great for delivery but after returning it, it took well over 3 weeks to get the money back into my account. initially the refund was overlooked which accounted for 1 week

DELIVERY: EXCELLENT
GOODS: VERY_POOR
SERVICE: FAIR
Review of Fetch 8 out of 10

Posted by TrustedShops User on Monday, 09 May 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
our pet was not able to learn to take it back to goifetch So it has not been used
Can you send some info

GOODS: GOOD
Review of Fetch 8 out of 10

Posted by TrustedShops User on Thursday, 28 Apr 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great service

DELIVERY: FAIR
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Fetch 6 out of 10

Posted by TrustedShops User on Friday, 22 Apr 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
We still AV to push ball out with toothbrush because balls gets misshapen with dog chewing said balls, by the way you still haven't told me how to open machine for cleaning purposes

DELIVERY: FAIR
GOODS: FAIR
Review of Fetch 10 out of 10

Posted by TrustedShops User on Friday, 22 Apr 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
an exceptionally good service would recommend this company to everyone. go on, buy one, and you will not be disappointed

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Fetch 10 out of 10

Posted by TrustedShops User on Thursday, 21 Apr 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Very quick and easy to order. I didn't have to use customer service but I'm sure they would have helped professionally and efficiently

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Fetch 10 out of 10

Posted by TrustedShops User on Thursday, 21 Apr 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Arrived quickly. Great design, hours of enjoyment.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Fetch 10 out of 10

Posted by TrustedShops User on Thursday, 21 Apr 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Brilliant wish I had it when she was a pup

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Read all 22 Reviews of Fetch
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Average review rating:
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Overall average rating:
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Fetch is currently ranked 419 in the directory.
Last month its rank was 173.

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