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Footasylum

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Review of Footasylum Newport - Retail Park in Newport 8 out of 10 new

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Posted by Sam Neil Paul Whatley on Wednesday, 18 Oct 2017.

After working for FootAsylum Ltd. for some time, I've come to the conclusion this store is a very well maintained area which has a lot of potential in regards to the service it provides and has many different brands and sellers that benefit many different people.
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Review of Footasylum in Leicester 2 out of 10

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Posted by Xêzal Xêzal on Monday, 18 Sep 2017.

I had bought two pairs of nike sliders, one white one black from here. The black one is perfectly fine, however there is something faulty and wrong about the white ones as the grip is very loose for some reason and it makes it very difficult to walk in. I went to complain about this hoping I'd get a new pair in return which is fine and normal. However, when I approached the manager about the issue she was very rude and arrogant and refused to believe me and said 'there is nothing wrong with this' comparing another slider next to it, and even in comparison you could still clearly see that my faulty sliders strap was higher and more lose than the one she took from the shelf to compare. Maybe she was being racist, but what do i know; however I am NEVER returning back to this store as her attitude really put me off and was extremely rude towards a customer and she did nothing in return but to be ignorant and make out as if i was lying. TRASH!
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Review of Footasylum in Leicester 6 out of 10

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Posted by JT Clips on Tuesday, 01 Aug 2017.

Good choice in clothing and footwear but it would be good if they sold kids clothing in store as they have kids shoes in store but not clothing like they do online
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Review of Footasylum Bristol – Cabot Circus Shopping Centr in Bristol 6 out of 10

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Posted by Roksana Balec on Saturday, 01 Jul 2017.

Every time I'm going there Staff is chatting, laughing, acting really loud but they are not really happy to help if you need them...
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Review of Footasylum in Leicester 2 out of 10

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Posted by Jagroop Kaur on Friday, 23 Jun 2017.

Bought track suit £76 after one wash bottom shrinked top was fine took it back male manager was not helpful at all, refused to return even was not listening to me, after big argument ,sent of quality check two weeks now no replied back.
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Review of Footasylum in Leicester 2 out of 10

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Posted by Hayley W on Saturday, 17 Jun 2017.

Male manager was extremely rude and condescending, wouldn't return a pair of shoes even though they hadn't been worn outside and were in a perfectly resalable condition, so now stuck with shoes that don't fit and he couldn't care less. Absolutely terrible customer service, wouldn't buy from here again. Don't buy anything unless you're 100% you won't need to return them, as this must happen all the time.
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Review of FootAsylum in Birmingham 4 out of 10

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Posted by Lea Slavic on Sunday, 21 May 2017.

PROS:
- lots of shoes to choose from,
- two levels (clothes and kids department are upstairs),
- up to date with the latest models.

CONS:
- unhelpful and inattentive staff,
- overcrowded,
- not so clean.
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Review of Footasylum Bristol – Cabot Circus Shopping Centr in Bristol 4 out of 10

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Posted by Zeno Ronson on Saturday, 22 Apr 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I bought a pair of adidas originals shoe and we got someone else's shoes and they got our shoes🙈I wouldn't recommend this website there's always a problem!
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Review of Footasylum Bristol – Cabot Circus Shopping Centr in Bristol 4 out of 10

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Posted by Matthew Odgaard on Friday, 31 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Ordered a jacket in to store but never received any notification to say it had arrived. Called in to ask if it was in, was told they would call back in ten minutes and never did. Have to call back an hour later to be told that they don't have it there any more (might have been handy to tell me you had it in the first place) but they still have my money!
I'd avoid ordering anything in to the store...
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Review Summary



Footasylum has received a rating of 5.56 out of 10 based on 27 user reviews.


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