On first week of September 2017, I visited this shop to change one of the bulbs for my car. As the light was yellow, I asked him to change both bulbs to a different bulbs. The other bulb was in a fully working condition. So the man with a beard came in and changed both, I expected him to give me back the one of the good bulbs which cost £14. I went to the till and paid the money and asked for my old bulb, he suddenly said, ohh I have put both the bulbs in the bin! I asked him, you know only one bulb is faulty and the other one is in working condition and I want it back as it’s mine! He said ohh I just put it in bin!😡😡😡
How awful it is! If he wants that bulb I should have given to him! Instead he said he put it in bin! How ridiculous! Is it the first time he has chaged a bulb? Can he say atleast a sorry? Halfords need to think about employing this type of staff!
A warning to shoppers. I received a 'parking fine' for £90 from Euro Car Parks claiming my car had overstayed in this car park. Their allegation was spurious and un-evidenced, their communications personally vindictive. Their claim was thrown out by the British Parking Association when I appealed. Despite being a long-time customer of this branch, Halfords declined to assist me in any way and instead were happy for me to go through a stressful appeals process which, of course, I won. Neither I nor anyone close to me will ever shop at any branch of Halfords again - actual or online.
Arrogant and rude mechanical engineer (the highest white man in first floor), low quality service. Treat customer according to their contrast is impossible . They do not care about after sales service. They refuse doing anything without money. This is the worst bicycle shop i have ever seen.
Paid them to do one simple job. Replace the brake light bulb on my sprinter van. They did indeed replace the bulb but they forgot to screw the light unit back in place and so now it's fell off and I am driving around illegally and it's gonna cost me over 100 GBP to replace it. Don't trust these minimum wage morons with your vehicle they are pond life. Useless!
Offered a fitting service at a reasonable price, but not asked to pay until after the fitting. After the fitting it became clear why, as the price had jumped to an absurd level I would never have agreed to.
2 last minute emergencies as I do some big miles every week up to Manchester and Back to Shropshire... these guys have saved my bacon. I am so impressed, i got two last minute appointment's squeezed in by management and they did all the work i needed for a great price and totally surpassed any hope i had as i really thought i had a big bill coming. A huge big thank you to Jonathan and the team, it really is appreciated by folk like me who don't have much cash to splash and rely on honest skilled mechanics for repairs. Chuffed.
Halfords has received a rating of
7.65 out of
108 user reviews.
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