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Posted by Alexander Goethel on Tuesday, 09 Jan 2018.
Posted by Georgia Lee on Thursday, 04 May 2017.
Super impressed with the staff who really know their stuff. Without them I wouldn't have made the choice I have, which fits beautifully and I feel like a million dollars in it! Also stunning, luxurious feeling fabric. Can't speak highly enough of Heidi Klein!
Posted by camilla du boulay on Friday, 28 Apr 2017.
A totally 5* experience! The team there are very knowledgeable and were able to advise what styles work for me. Beautiful swimwear!
Posted by Yvonne Williams on Friday, 29 Jul 2016.
I don't usually make a complaint but I have to say how enormously disappointed I am with my experience with yourselves.
I am going away for a special weekend and so wanted to take your shoes to complete an outfit. However, the first shipment went missing between yourselves and DPD, so a couple of phone calls later the second shipment arrives and you have sent TWO LEFT FEET!
They aren't even the same size - no that that matters!
The order arrived at 10:30 this morning and as I am flying out at at 2pm this afternoon, I am unable to find another pair to take.
As I say, I do not make a habit of complaining but when I am spending this much on a pair of shoes, I would expect the service and attention to detail to be much much better than it obviously is.
I have arranged for my daughter to make an unplanned trip to the Post Office in order that the shoes are returned to yourselves as soon as possible, and I doubt very much that I would use your site again, unless I have a few days spare in case of another error.
Again I apologise for the tone of this email, but I am so very dissapointed and it hasn't been a pleasant start to what should be a fantastic time away.
This is the email I sent to Heidi Klein yesterday, no response and it cost me over £10 to return them recorded delivery as requested to ensure the refund goes ahead.
I won't be dealing with them again that's for sure.
Posted by camilla du boulay on Monday, 11 Apr 2016.
Lovely store with really nice people working there. They helped me pick out a style that was flattering to my shape and the bikinis are gorgeous! They also have a great spray tan booth there- everything I needed for my holiday covered!
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