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Reviews of Hugh Rice

Hugh Rice

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Review of Hugh Rice Jewellers Harrogate in Harrogate 10 out of 10

Posted by Robert Fisher on Saturday, 31 Mar 2018.

Staff always friendly and helpful coffee is good as well.
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Review of Hugh Rice Jewellers Harrogate in Harrogate 10 out of 10

Posted by Tom Butler on Tuesday, 27 Mar 2018.

Lovely friendly service from all the team. From looking after our girls finding new charms for their bracelets to sorting out new watches for us...always a smile, good quick responses to emails and calls...thank you and well done, great customer service :-)
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Review of Hugh Rice Jewellers in Hull 10 out of 10

Posted by un hinged on Sunday, 11 Feb 2018.

Went in to your shop today to try on watches. I was served by a young chap who was around 17 years of age, he was extremely helpful and great to deal with and i was trying many time pieces on. In the end i didn’t purchase a watch as i confused myself with the good range you have. I will be back though as customer service was fantastic.
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Review of Hugh Rice Jewellers in Beverley 10 out of 10

Posted by Brett Morgan on Friday, 05 Jan 2018.

Gavin and the team were very professional today with my requirements and customer service excellence. I would recommend this Jeweller to all and I will definitely use their store in future!
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Review of Hugh Rice Jewellers in Beverley 10 out of 10

Posted by Jim Farrar on Monday, 04 Dec 2017.

Very friendly staff and good service good atmosphere good range of stock
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Review of Hugh Rice Jewellers in Hull 4 out of 10

Posted by toto chaqur on Sunday, 15 Oct 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
It was unfortunately a Jeckyll and Hyde experience for me with this shop. I had been the day before and was helped by a lovely young lady; I walked in This afternoon to quickly show my partner the bracelet I was interested in and was greeted with a stare from who I presume to be a clearly defined overly self important “door man” who was busy chatting away with another member of staff. Needless to say, this did not bother me as you get morons everywhere but then, as we were looking at the bracelet a member of staff deliberately proceeded to turn the one display light off that was over this particular bracelet right? The “doorman” then proceed to actually do some work and started to what looked like fiddle with the shop shutters: I then realised that all this was because I dared enter the shop at 17:45, fifteen minutes before they closed! No longer a problem as we won’t be bothering to spend our money here again! As someone on these reviews also said, there are plenty of other jewellery shops with more reasonably priced products out there👌 Finito.
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Review of Hugh Rice Jewellers in Hull 10 out of 10

Posted by Jamie Laidler on Wednesday, 04 Oct 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
My wife and I popped into Hugh rice to look at a couple of pieces of jewellery the staff are truly nice people and don't push you into the sale. We dealt with a Guy called Luke who could not be more helpful and could not do enough for us, again he did not push for the sale. I have come across many sales men and he is by far the best! He is an asset to your company.
Thanks
Jamie & Sam
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Review of Hugh Rice Jewellers in Beverley 8 out of 10

Posted by Matthew Woodings on Monday, 25 Sep 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Had a faulty strap with a watch I'd bought 4 months ago. After a quick chat they happily switched it over.
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Review of Hugh Rice Jewellers in Hull 10 out of 10

Posted by Seamus McAtavie on Tuesday, 19 Sep 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I made three calls for advice and assistance and each time I found the staff friendly, cheerful and helpful, in particular, Emma. Thanks for a good retail experience!
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Review of Hugh Rice Jewellers Harrogate in Harrogate 10 out of 10

Posted by Angus Glassford on Sunday, 03 Sep 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Very nice service and would recommend.
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Review of Hugh Rice Jewellers in Beverley 10 out of 10

Posted by Rob Carney on Sunday, 02 Jul 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
First class service. Highly recommend. Thank you Gavin for your help and assistance.
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Review of Hugh Rice Jewellers Harrogate in Harrogate 2 out of 10

Posted by Claire on Sunday, 11 Jun 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I walked into this store and received that look that says "why are you bothering to come in here". Regardless, I approached one of the two members of staff who had provided said look, they turned and walked off. Undeterred, I approached the other member of staff and asked to look at replacement watch straps for the watch I was wearing. (Its not a valuable watch by any means but of great sentimental value). I picked a strap I liked only to be advised that the buckle couldn't be changed with the one on my existing strap. Strange since its the same pin mechanism that attaches the buckle to the strap as the strap to the watch and they could fit the strap to the watch. However, as the buckle wouldn't match (gold on a stainless steel watch) I declined. Thankfully, I went straight down the road to Ogdens where I found the same watchstrap and they, without asking, offered to change the buckle. Not a big sale on this occasion but I shall not be returning to or recommending Hugh Rice, try Ogdens instead.
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Review of Hugh Rice Jewellers in Beverley 2 out of 10

Posted by Martin Bailey on Monday, 29 May 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
No idea what they're like since moving but the first and last time I did the service when looking for a watch was abysmal. Went elsewhere and stayed with the alternatives. Much better places to shop in Beverley.
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Review of Hugh Rice Jewellers Harrogate in Harrogate 10 out of 10

Posted by Mandy Etherington on Wednesday, 08 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
My husband wanted a new watch, no idea what make or price. But a lovely young lady called Deborah delt with us. She was brilliant, and very knowledgable. She brought out a wide range for my husband to look at, and talked about each one. On the way out off the shop a watch caught my husbands eye.We went away to think about it over night and went back the next morning.We told Deborah which one, a complete change from what we saw the previous day. She explained all about it. My husband loved it. Bought it. We would like to say thankyou for such a lovely experience. From yourself Deborah and the rest of the staff. 😊
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Review of Hugh Rice Jewellers in Hull 10 out of 10

Posted by Pat Scott-Wilson on Saturday, 04 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
We went to your St. Stephens branch this week to look at Brietling watches. We were dealt with by a delightful and very knowledgeable assistant named Chelsea and part exchanged my husbands Tag watch , previously purchased at Hugh Rice, for a Brietling. There was no 'hard sell' and the transaction was a very pleasant experience.
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Hugh Rice has received a rating of 8.40 out of 10 based on 15 user reviews.


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