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Insure and Go

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Insure and go -- STAY AWAY !!! 1 out of 10
Review of Insure and Go.
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Posted by in London on Wednesday, 15 Jul 2009.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Airline lost my luggage for 5 days. Had to spend about 100 euro on clothes and essentials until my bag was returned (HALF what was “allowed” under my “cover”). My spare insulin was in my main bag. When my main supply failed, I had to go to hospital in Greece to get a new batch.
Back in London, I was told (BY THEIR SUPPORT LINE) to submit 2 claims, 1 for essentials and 1 for medic cover under the same policy. They rejected the medical claim (full doctor + medial receipts) saying it was my fault for not having a spare set (IN MY LOST BAGS!!) ... as for the essentials claim, 3 weeks later I got a letter saying I’m suppose to claim from the airline first, then from them. Also, that the receipt for a backpack to hold all my new clothes (18 euro) and a receipt for underwear (5 euro) was missing. Funny, because they were the top 2 receipts sent back in the envelope, proving that not only do they not honour their policies, they actually can’t read. STAY AWAY!!! COMPLEYELY DISINGENUOUS, UNHELPFULL and in the end, COPLETELY USELESS AND A WASTE OF TIME AND MONEY.

Review Summary

Insure and Go has received a rating of
1.00 out of 10 based on 1 user reviews.

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