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Reviews of JD Sports

JD Sports

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Review of JD Sports in London 10 out of 10

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Posted by dave joy on Friday, 03 Nov 2017.

Great staff very helpful and respectful to customers even when busy etc etc been going in here for years and will continue also.
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Review of JD Sports in Epsom 6 out of 10

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Posted by Vivien Fernandez IVY on Sunday, 29 Oct 2017.

Shop in Epsom is actually closed at 4.30 instead of 5 on Sundays. Went there today before 5 and it was closed, a wasted trip. Staff was trying to help but shutter was already down. Also rang the shop numerous time well before the closing time but no one answered the phone.
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Review of JD Sports in London 2 out of 10

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Posted by Marcus Aarons on Sunday, 29 Oct 2017.

I don't usually leave reviews but my god, this store is terrible, I've never invested so much time in trying to get a pair of trainers to then leave with nothing out of frustration.
Bad service.
Waste of time.

10/10 would rather eat my own underwear than go back here.
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Review of JD Sports in London 2 out of 10

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Posted by Tania Camacho on Thursday, 26 Oct 2017.

Went into the store the other day to exchange some trainers that i had ordered online which didn't fit me. I chose the pair of trainers that i wanted to exchange them for took them up to the counter and explained my situation. The woman in the store had a look at the trainers and told me that i had already worn them, she said she couldn't exchange my trainers and looked down on me like i had used the trainers and then wanted to change them, i was very adamant that i had not worn them because they don't even fit my foot and the trainers were brand new, the sticker on the inside was still intact which it wouldn't of been if i had previously worn them, she was not helpful at all and i had no choice but to leave the store. Ended up going to a different JD store and they exchanged the trainers with no problem. I wouldn't recommend using this store!
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Review of JD Sports in Newcastle-upon-Tyne 10 out of 10

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Posted by mqdaley on Sunday, 22 Oct 2017.

Good service and helpful, knowledgeable staff. This is now the only place I can find in Newcastle or Gateshead with a decent top end range of Nike and Adidas footy boots in stock. Excellent, place to go!
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Review of JD Sports in London 2 out of 10

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Posted by Silvanius Monteiro on Friday, 20 Oct 2017.

Very poor service staff on the till was aggressive Asst:023 Clerk:012 thats all i gto the details from my friends bill i dnt think she is fot to work over there i was buying shoes where she made me to wait and then go back to the queue where i was already with my friends
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Review of JD Sports in London 2 out of 10

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Posted by Nadia Nonnis on Monday, 16 Oct 2017.

Absolutely shocking! Worst customer service we ever received. Just bought a pair of shoes. Been served by the girl with braids who was with no doubt having a bad day.
We asked for a size 11 and we received a size 7. we asked again for a size 11 and she just rolled her eyes without saying a word. When we asked for a size 10 as well as 11 seemed too big she put her hands on her head and exlaimed "oh my .. (something I didn't understand)". She was rude to her colleagues as well who were bringing shoes from the back of house.
Hopeless I went to ask info to other member of staff who have been nice and polite.
I honestly don't think you should have staff like those serving customers. Ridicolous!
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Review of JD Sports in London 2 out of 10

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Posted by Dee Walker on Monday, 16 Oct 2017.

Worst JD sports I've shopped in. Store was filthy, a lot of clothes were on the floor underneath racks. There was even a sandwich on the floor in the fitting room? There was one staff member on the till serving lines of customers and the others just seemed to be hiding amongst the clothes racks. I had noticed staff put a lot of effort into "neatening up" already very neat clothing and shoe displays but do not put in any effort in assisting customers or actually cleaning the place up.
Please train your young staff or hire people that know what customer service is.
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Review Summary



JD Sports has received a rating of 5.91 out of 10 based on 173 user reviews.


User Opinions of JD Sports

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Average review rating:
(173 votes).
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