Mainline Menswear TOP 100
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The leading brands include Lyle and Scott, G Star, Diesel, Hugo Boss, Armani Jeans, Nike, Stone Island, Ralph Lauren, Lacoste and many more.
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Posted by Andrew ShStain on Thursday, 01 Mar 2018.
I have made 7 orders in total with this company over a 12 month period and i had return one for a full refund of £23, and i had no problems at all with any aspect of the transactions i made or with the products i received, i have even left a positive review on a separate site regarding my earlier purchases and even recommended these people to friends and family.
Then last month i made another purchase, but for only the second time, i had to send my item back, and then thats when everything changed and it became an extremely distressing situation.
At first they said they never received the item back, despite it being signed for at their store, so when i provided a screenshot from Royal Mail they then claimed that my item was outside of the returns time frame (this was because they was counting the day of order and the day of arrival as part of the returns time) so i had to show them their own terms on their own site that contradicted that latest response.
Now after three weeks, four excuses and about 30 emails back and forth, they came up with another reason, they now say the item i returned was "damaged" so they can not not issue a refund.
If it was damaged then this surly would of been the first reason?
Coincidentally, all the purchases i was happy with was for items around £200-£300, and the only other return was for the smallest amount of £23 which they paid, but the refund they refused was for a coat of £300. It seems they waited to rip me off until it was worth it.
These people are not to be trusted, they will do all they can and bend all the rules and manipulate every term just to keep your money.
Avoid!!! Avoid!!! Avoid!!!
Posted by Ada Puppet on Thursday, 01 Mar 2018.
We missed the return date of an item we bought due an accident my son had around christmas.
We spoke with these people regularly and kept them informed of possible dates we would be home and able to make they return.
They said as a gesture of goodwill, they would extend the period for an additional 2 weeks.
We finally got home and sent the item back.
They then denied ever making an extension, actually they denied that we even spoke on the phone at all and then asked for me to provide proof of call.
This was the most upsetting part because they new quite well that we didnt have the number because they new we was in hospital and new we was making the calls from a payphone outside because the batteries had ran out on our phones.
They new all this and thats why they requested it, proper sly.
Makes me wonder if this was planned and they new at the time of offering the extension that they had no intention of ever giving a refund.
There's too many similar reviews all saying the same thing to be isolated incidents, and i suspect those type of reviews will continue indefinitely x
Posted by Chantelle Shnickers on Wednesday, 28 Feb 2018.
Guys just search around and you will find a better alternative, the risk with these guys are to great.
If your unsure about my experience, then challenge it. Try and find any negative reviews about anything other than the returns procedure and also try and find a postive review from someone who successfully made a return and was provided a refund.
Posted by James Davis on Wednesday, 17 Jan 2018.
Posted by Shabana Kossar on Tuesday, 02 Jan 2018.
Amazing service and unique clothes....:), prices are cheaper than Scotts even tho they provide some of the same stuff .
Will always use Mainline
Posted by Stimson in Home on Thursday, 30 Sep 2010.
These guys have been around for a long time, I have seen companies come and go. Mainline Menswear has always supplied me with the best customer service, support, information and products. Not always the cheapest, but the goods sent are right first time, no hassles with delivery and refunds etc.. They have great sales, so be sure to sign up to their facebook account so you can hear about daily, weekly and monthly offers. They send a weekly newsletter by email so you are up-to-date with the latest trends and hottest looks. They have just added an a-z sort button at the top left hand side of the site. Can use this to find the brands you are looking for, or use the search field at the top. They have so many products that you will just get lost looking at everything! They are like the blue water of all shopping centres. v. Recommended A+++
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More details Scarborough: Mainline Menswear Ltd, 10A Huntriss Row, Scarborough
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Mainline Menswear is currently ranked 50 in the directory.
Last month its rank was 123.
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