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Posted by PLJames in UK on Thursday, 11 Apr 2013.
As a regular customer at your Norwich Riverside store I visited yesterday afternoon (Thursday) at around 3.30. When I got to check-out there where 4 to 5 people on all the check-outs but there was 6, yes six, not manned. When I asked at customer services why there wasn't more staff on duty he said there was no one else available. Why is there not more staff able to help get customers through this bottle neck.
There is nothing worse than seeing closed check-outs when standing in a long queue.Perhaps this is why Morrisons customers are going where the service is more adjusted to customer requirements.
Posted by Paul Snape in Fleet Hampshire GU51 3JP on Saturday, 30 Mar 2013.
This review is intended as a criticism of the cafe only. Lunched there (or tried to) on 30th March. Ordered meal at 1.05 p.m. By 1.30 p.m. nothing had appeared. Queried this with server who told us because table number had not been displayed in correct place we had been overlooked. When I requested refund meal appeared from kitchen as if by magic!
No apology from staff who tried to indicate that it had been our fault for not displaying table number (It was on the table and clearly legible)
My complaint is about complete lack of service and no obvious guidelines as to how their 'system' operates. First and last time that we shall enter this particular cafe. Such a shame as the supermarket itself is up there amongst the best.
Posted by R Law on Thursday, 11 Oct 2012.
I dropped 4 garments at Morrison Dry Cleaning at Shepherd's Bush for dry cleaning. They returned 4 garments back but the dress they returned was not mine. It has a tag of dry cleaning record from 8 months ago! My dress cannot be found. They have lost my dress which cost me 300 pounds. (I cannot rule out that the dress has been stolen as the case seems bizzare and suspicious). The staff has just passing the responsibility around and trying to delay the response. When I went to chase the case up. I noticed two other unhappy customers complaining. I am still in the battle of chasing up my dress.
Posted by M Griffiths in South East Wales on Saturday, 03 Sep 2011.
Morrisons was my favourite supermarket for a long time.I now feel very dissapointed with the company. They have stopped selling several items I regularly buy, most vegetables are in plastic bags so it's not possible to choose properly and get very defensive when customers dare to comlain. Most other stores I visit give an email address are Morrisons afraid to do this. Today I shopped there for the last time
Posted by Rod in Leeds on Wednesday, 11 May 2011.
All things for women are advertised as feminine or ladies or girls things, whilst things for men are just Mens grooming, why not masculine. gentlemen or guys. Very sexist
Posted by kayvee in Derby on Sunday, 30 May 2010.
**Do Not use Morrisons dry cleaning facilty.** They are untrained and unprofessional. The DERBY store ruined my Daughters �250 evening gown causing tears in the fabric. They said that the tears were the result of 'use and wear. . even though this may not have been visible before the cleaning'. What! thats drivel. Dont bother with the'Textile Services Association' either, they are in Cahoots! No apologies or refund, they really don't care about us, their bread and butter. Vote with your feet.
Posted by Sheila Robinson in NG15 on Friday, 21 May 2010.
Why is it that this branch never seems to have such things as sugarsnap peas, mange tout, etc. but they do have an over-abundance of french beans. When we asked a member of staff we were told that these do not sell but it is not surprising as there are hardly every any plastic bags around to sell the fresh salad and vegetables. They only ever have one colour of pepper, this week it was red. This store is not in the same league as the one at Netherfield where we used to shop.
Posted by mjcannar in Wokingham formerly Bradford on Thursday, 21 Jan 2010.
I've shopped at Morrisons since they opened their first supermarket and seen them change and adapt and now influence the other 3 big supermarkets. Their Market Street is great, with fresh produce, and they have now started 'Buy one get TWO free' giving me even more savings. On the odd occassion something hasn't been okay, I've always been dealt with quickly and courteously. I do go to other supermarkets just to check prices, but I'm happy that I'm getting the best value overall from Morrisons.
Posted by cromwell in Newcastle upon Tyne on Thursday, 03 Sep 2009.
We are used to contacting people around the world by mobile phone and emails and SMS Text messages!
But Morrisons Customer Service is NOT contactable by EMail! Just like RYANAIR really and because of this, immaterial of Morrisons share prices and other ho ha they put out I only rate them 3!
I can contact ALDI and LIDL Cusomer Services by Mail and if they can do it so should Morrisons, even if the head office is in Braford!
Posted by CommanderA
in St Albans, Herts.
on Wednesday, 02 Sep 2009.
This review was last edited on Thursday, 03 Sep 2009 by CommanderA.
I have been endeavouring for the past 2 years to get my local store to install a Car Park Attendant without success. I shop on average twice a week and always have problems parking due to non-disabled drivers parking in the disabled only bays. Are they aware that by not policing the disabled bays on its premises, they are failing to provide people with access to goods and services as specified in Section 19 of the Disability Discrimination Act. Recently a disabled driver scored a resounding victory when he took a supermarket giant to court and was awarded �5000 for disability discrimination.
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