Repaircare
Repaircare is the UK’s leading appliance repair specialist. They provide you with a hassle-free service, repairing your home appliances for a fixed fee with no hidden costs. They offer nationwide coverage with a network of over 500 local engineers, so no matter where you’re located, they are likely to have a representative in your area. Fixed-price repairs start at £70 and include parts, labour, call-out charge, evaluation and safety check.
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Review of Repaircare
Posted by TrustedShops User on Friday, 30 Aug 2019.
Terrible service. An appointment was made online for an engineer to repair a faulty fan oven motor - the appointment was not kept. Tried to telephone to chase up but was kept on hold at 7p per minute for an hour and a half in total during three attempts. Unacceptable and not the first time I've tried but will be the last
DELIVERY: VERY_POOR
SERVICE: POOR
DELIVERY: VERY_POOR
SERVICE: POOR
Review of Repaircare
Posted by TrustedShops User on Wednesday, 28 Aug 2019.
Washing machine wasn’t fixed new part apparently unavailable but the had to chase engineer to find that out. Disappointing that despite saying in their advertising they wouldn’t charge if they couldn’t fix it. They took the money prior to the engineer even looking at the machine
DELIVERY: POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare
Posted by TrustedShops User on Tuesday, 27 Aug 2019.
Charged for a call out and guaranteed repair then on arrival said the cost was much higher and not covered.
Now trying to get a refund but left to hold for hours - unlike when booking a call out
Shocking
SERVICE: VERY_POOR
Now trying to get a refund but left to hold for hours - unlike when booking a call out
Shocking
SERVICE: VERY_POOR
Review of Repaircare
Posted by TrustedShops User on Friday, 23 Aug 2019.
23 August : advised by Repaircare that parts have been ordered. Now await advice on availability of parts, and subsequently arrival of repair engineer.
Will advise further when advised of outcome by Repaircare.
SERVICE: FAIR
Will advise further when advised of outcome by Repaircare.
SERVICE: FAIR
Review of Repaircare
Posted by TrustedShops User on Friday, 09 Aug 2019.
repairman evaluated our washing machine and witihn 30 seconds confirmed it would be an expensive repair... to consider buying a new one. i advised repaircare of the outcome and though i had to chase them and following Trusted Shops' initial follow up, the vendor refunded partially my payment per thier policy .
DELIVERY: EXCELLENT
GOODS: FAIR
SERVICE: GOOD
DELIVERY: EXCELLENT
GOODS: FAIR
SERVICE: GOOD
Review of Repaircare
Posted by TrustedShops User on Tuesday, 06 Aug 2019.
We were told an engineer would be out to fox our oven on the Monday after booking the appointment and no one showed up, we can't get through to their customer service team via phone or email, shocking service do not use this company.
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare
Posted by TrustedShops User on Saturday, 08 Jun 2019.
Excellent service, the engineer tested my faulty freezer and replaced the frost free element and cleared the ice buildup on the back panel and before he left he made sure everything was working correctly. I am very pleased with the work the engineer carried out. Thank you repair care. 10/10.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Repaircare
Posted by TrustedShops User on Monday, 29 Apr 2019.
Two visits still not working. Have emailed them but still no reply. mearing
DELIVERY: EXCELLENT
GOODS: POOR
SERVICE: POOR
DELIVERY: EXCELLENT
GOODS: POOR
SERVICE: POOR
Review of Repaircare
Posted by TrustedShops User on Friday, 19 Apr 2019.
Unfortunately I had a poor experience on this occasion. I requested repaircare service to fix an oven that isn't heating up properly. I paid £135 at the time of ordering and an engineers appointment was arranged for Thu 18 Apr. The engineer did not attend as arranged although a note on the online repair status stated he had. This was untrue. No new appt has yet been arranged. Disappointed
SERVICE: POOR
SERVICE: POOR
Review of Repaircare
Posted by TrustedShops User on Tuesday, 16 Apr 2019.
Lied to by engineer who led me to believe it could be repaired. No contact from repaircare to inform me it wasn't going to be repaired. False information put on their system about contact with me. Still left without a washer dryer currently due to ongoing saga. Been waiting to hear from management as would like some for of compensation due to inconvenience caused by poor communication.
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
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Average review rating: (133 votes).
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Average review rating: (133 votes).
Overall average rating:
(133 votes).
Click the guest rating to register your rating or, even better, write a quick review.
Repaircare is currently ranked 717 in the directory.
Last month its rank was 1850.
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News Feed for Repaircare
A Special Offer was added for Repaircare: Repairs made to Over 50 Different Manufactures 13 days ago.
A Special Offer was added for Repaircare: Repairs made to Over 50 Different Manufactures 164 days ago.
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