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Reviews of Repaircare

Repaircare

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Review of Repaircare 2 out of 10 new

Posted by TrustedShops User on Tuesday, 08 May 2018.

Take money and then tells me that they do not operate in my area

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10

Posted by TrustedShops User on Friday, 04 May 2018.

Took £45 call out fee for trying to switch on oven and then telling me it couldn't be repaired Appalling service Do not use - no fix no fee doesn't apply to call out - misleading website.

SERVICE: VERY_POOR
Review of Repaircare 10 out of 10

Posted by TrustedShops User on Friday, 04 May 2018.

Easy to book, can choose day that's easy for you, cooker repairs quickly. Very good service

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Repaircare 8 out of 10

Posted by TrustedShops User on Friday, 04 May 2018.

Good engineer, tried, in our opinion to fix the machine. Apparently beyond economic repair-pinhole in machine allowing water to flood over time.
So could not repair.

DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
Review of Repaircare 10 out of 10

Posted by TrustedShops User on Tuesday, 24 Apr 2018.

Good communication called at agreed date and time, needed non stock spares, arranged installation date when spares available, called and fitted same as arranged. Very efficient, tidy and polite engineer.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Repaircare 2 out of 10

Posted by TrustedShops User on Wednesday, 11 Apr 2018.

Engineer came very early 7.45am, came in, spent 20 minutes at the most and scarpered. Despite parts being under warranty, engineer not interested. Cost me £139 for him to empty the filter. No attempt to investigate burning smell, smoke or loud spin noise.

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 4 out of 10

Posted by TrustedShops User on Saturday, 31 Mar 2018.

We were disappointed at the length of time it took for the repair to be completed but more than that was that repair care did not bother to contact us. We would not use them again. If it wasn't for the dedication of the engineer, it would not have been completed at all.

DELIVERY: POOR
GOODS: POOR
SERVICE: POOR
Review of Repaircare 10 out of 10

Posted by TrustedShops User on Friday, 30 Mar 2018.

Did the job.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Repaircare 2 out of 10

Posted by TrustedShops User on Friday, 30 Mar 2018.

Paid £119 only to be told when the engineer visited the part needed to repair my oven was obsolete. Considering I had to provide the make, model and serial no. plus a full description of the issue prior to payment being taken, I’m annoyed to say the least. My request should have been rejected due to the age of the oven beforehand if checks had been done to source the part first. Not happy.

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 9 out of 10

Posted by TrustedShops User on Friday, 23 Mar 2018.

I was advised of the time the engineer would be arriving and he was on time polite tidy and quick,I would use them again.

DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Repaircare 9 out of 10

Posted by TrustedShops User on Thursday, 22 Mar 2018.

Speedy excellent delivery.Prompt and courteous service.

DELIVERY: EXCELLENT
GOODS: GOOD
SERVICE: EXCELLENT
Review of Repaircare 2 out of 10

Posted by TrustedShops User on Monday, 19 Mar 2018.

Accepted my payment and clear description of straight forward fridge freezer fault then called to say they would not do the repair. It looked too good to be true AND IT WAS. (I did at least get my money back after reminding them.)

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10

Posted by TrustedShops User on Wednesday, 14 Mar 2018.

1, eng missed1st visit.

2, no comms from any1 2 say they were not coming.

3, after failing to turn up on the day we received no call, text or email and had to do all the chasing.

4, on the 2nd day again no comms to advise of ETA. We had to do all the chasing.

5, when they did turn up they incorrectly diagnosed the repair and ordered expensive parts not required.

6, 3 weeks lat

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 6 out of 10

Posted by TrustedShops User on Tuesday, 13 Mar 2018.

Order placed 19/03/18 repaired 7/3/18 .too long to wait.

DELIVERY: FAIR
GOODS: EXCELLENT
SERVICE: POOR
Review of Repaircare 3 out of 10

Posted by TrustedShops User on Sunday, 04 Mar 2018.

Till 9.02 still awaiting for service, engineer didn't came first two times at third he been very unprofessional shout and told me that he has no time to check proper my washer, he decide to order parts and then 3 weeks later no parts, no engineer, no fixed washer..hope so will finish soon

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: FAIR
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Review Summary



Repaircare has received a rating of 6.41 out of 10 based on 46 user reviews.


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