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Reviews of Robinsons Equestrian

Robinsons Equestrian

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Review of Robinsons Equestrian - Ashton Megastore in Ashton-in-Makerfield 2 out of 10 new

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Posted by Sandra Wilson on Sunday, 08 Oct 2017.

Gone really downhill since Sports Direct took over. My local tack shop has more choice. Shelves were half empty and now only the lower floor is devoted to equestrian items, except for footwear which is upstairs. A wasted hour and half round trip. Sadly I will never go again unless it is brought back to its former glory.
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Review of Robinsons Equestrian - Ashton Megastore in Ashton-in-Makerfield 8 out of 10

Review of Robinsons Equestrian. Read all reviews of this store.

Posted by Paul Fairhurst on Sunday, 01 Oct 2017.

Good range of clothing and equipment for horse riding.fishing.biking.hiking camping pet store and cafe inside.
Friendly helpful staff in store too
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Review of Robinsons Equestrian - Basingstoke Megastore in Basingstoke 10 out of 10

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Posted by Cherry Forwell on Monday, 28 Aug 2017.

Always happy with phone enquiries to Robinsons staff pleasant and helpful,but not happy with HERMES courier service as tracking service says that package has been delivered and signed for by customer. The time it was supposed to be delivered customer was at home and no courier van arrived . No calling card left either. Bad for Robinsons reputation using unreliable couriers.Such a shame as ROBINSONS is very reliable company.
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Review of Robinsons Equestrian - Basingstoke Megastore in Basingstoke 6 out of 10

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Posted by Suzann Ross on Sunday, 13 Aug 2017.

Our experience was very average as one of the lady assistant wasn't helpful and had to repeat myself four times and still didn't understand what we wanted. A nightmare. However two further assistants were helpful and two purchases made. My advice to management would be to get your staff trained to the same level and standard plus please get some mens riding boots in stock over the size of 9 and a better selection of mens riding breaches.
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Review of Robinsons Equestrian - Cannock Superstore in Cannock 2 out of 10

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Posted by Rebecca Bailey on Tuesday, 08 Aug 2017.

Ordered a product online but was sent something completely different... I was then later informed that the website had since been updated and the link for the item I wanted had been changed to another product hence me receiving the wrong thing. I phoned the customer helpline who told me to send it back and they would refund my purchase price AND postage however I was then told by another member of staff that my postage would not be refunded despite the issue not being my fault and left me almost £15 out of pocket on a problem that was not my fault.
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Review of Robinsons Equestrian - Cannock Superstore in Cannock 2 out of 10

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Posted by ANDREA BEDOCS on Wednesday, 26 Jul 2017.

Unhelpful staff, no idea in hat fitting and very poor selection of riding helmets.
Sold us a hat for nearly £200 a couple of months ago saying my daughter is ok to do xcountry in them as the Peak is a flexible Peak and now I wanted a new hat for myself and they said that hat isn't good for xcountry. The law hasn't changed since as we bought daughters hat after the change.
I couldn't have a new hat today anyway as they didn't have a good enough selection to pick from. Very disappointed.
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Review of Robinsons Equestrian - Ashton Megastore in Ashton-in-Makerfield 2 out of 10

Review of Robinsons Equestrian. Read all reviews of this store.

Posted by Selena Greaves on Saturday, 22 Jul 2017.

Quality of products is rubish and fell apart the first time it was worn or used. Communication poor with staff unwilling to help. Last time I'll shop with them.
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Review of Robinsons Equestrian - Basingstoke Megastore in Basingstoke 2 out of 10

Review of Robinsons Equestrian. Read all reviews of this store.

Posted by Jennifer Smallshaw on Tuesday, 18 Jul 2017.

Robinsons used to be quite good but has steadily declined since it was taken over by sports direct. Very little stock at ridiculous prices. I would rather pay for delivery from another company online than go in here ever again.
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Review Summary



Robinsons Equestrian has received a rating of 6.80 out of 10 based on 25 user reviews.


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