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Samsonite

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Review of Samsonite in Luton 2 out of 10

Posted by Vladimir Maric on Tuesday, 28 Nov 2017.

@MySamsonite Totally disappointed at level of service in UK. A £120 laptop bag tore at one of back straps and you want to send it for a 6-week repair? Absolutely unacceptable. You don't pay 120 quid to have to send something for repair after only 3 months of use. I am never buying Samsonite again.
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Review of Samsonite Store in Bicester 2 out of 10

Posted by Vladimir Maric on Tuesday, 28 Nov 2017.

@MySamsonite Totally disappointed at level of service in UK. A £120 laptop bag tore at one of back straps and you want to send it for a 6-week repair? Absolutely unacceptable. I am never buying Samsonite again.
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Review of Samsonite Store in Bicester 2 out of 10

Posted by Sam P on Friday, 30 Dec 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I've just bought Samsonite luggage and 15 minutes later i wanted to return it and exchanged it with other model. So i talk to the cashier (Andra) and she said the 30 days return policy. But she asked other employee named Mikey or whoever she is ( a middle aged woman) And she said i can't cause i've used that bag for strolling. Seriously. 30 days vs 15 minutes. Samsonite must assess its employee. That one particular employee is a disgrace to Samsonite name.
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Review of Samsonite Store in Bicester 10 out of 10

Posted by Charlotte Priest on Sunday, 05 Jun 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Amazing customer service from Oscar Baldwin over the phone today! Thank you Oscar
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Review of Samsonite Store in Bicester 8 out of 10

Posted by Barry Dilly on Friday, 13 May 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
They always have a good range of the previous seasons stock available at a reasonable discount
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Review of Samsonite Store in Bicester 10 out of 10

Posted by Ivelin Ivanov on Saturday, 26 Mar 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great discounts, i saved £120
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Review of Samsonite in Luton 2 out of 10

Posted by Chryssa P on Tuesday, 04 Mar 2014.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
The worst ever!!!!!!!!!!
I bought a lugage wich after less than 100m. it was riped of at the top! They told me that i bought it in perfect condition and it was my mistake that it was my mistake that i used it without to put in to many things!!! They didn't refund or exchaing it!!!!
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Review Summary



Samsonite has received a rating of 5.14 out of 10 based on 7 user reviews.


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