Go see the guy who works there if you want a top suit. He's the most dapper looking chap in there, with a big smile. He doesn't sell you the most expensive suit there, but gets you a suit that fits perfect. Can't fault him and suits direct should be proud to have such a devoted member of staff. Very rare today to goto a chain and find a personal assistant not just a salesman. Keep up the good work. 4 suits in and more to follow.
Called in the shop today to ask about suit hire the young lad who eventually came to assist gave us a brochure and price list and said he would get his manager to help 10 min later no one came we wanting 7 suits customer service shocking mustn’t need the custom
Went into to buy my wedding attire and the staff were incredibly helpful. Harry was first to greet me and he knew exactly what I was looking for. Impeccable from start to finish. He knew exactly how to style my attire and went out of his way to order some of my suit in from other stores. When I came to try on the suit he adjusted certain parts their and then which just shows great customer service. Very knowledgeable and always happy to help. I would recommend this store to anyone. Top service, top staff.
Me and my best man were on a mission to get the suits sorted. We looked in here and were advised on the best materials of suits etc for a cyprus wedding and tried one on, including accessories (bow tie etc). We then went off into banstaple to look at some others that we felt didn't look as good and were far more money. We ended up arriving back at suit direct 15 mins before it closed. The young salesman was there on his own and I asked if we could try the suits on again. He was so attentive, measured us. Supplied us with tester shoes and shirt. Was always there like a personal shopper running and getting different sizes etc using his expertise to get us both the perfect fit. He ended up staying on about 30mins after the shop was closed to ensure we were ready and happy with what we were getting.
A huge thankyou matey, you deserve a pay rise. I wish I would have caught your name. (Younger chap, short hair, London accent)
The guy in the store took his time to help me find the right trousers to match the jacket I wanted. He was friendly and very helpful. I had to return some of the packaged shirts as the foot wasn't right compared to the ones I'd tried on. I contacted the stores website and they processed a refund for me... Great customer service all round! Nice suits! Great price.
I cannot rate the Street store high enough. The gentleman that served my partner was truly fantastic. Sadly I didn’t get his name, but his customer service levels were impeccable. We have all left with suits for our wedding, and some on order to ensure all shapes and sizes were cared for. Thank you so very much for your help today.
Ordered and paid for two suits online. One of the trousers was out of stock but didn't get refund. The customer service is very poor. The telephone goes straight to voicemail. I would strongly recommend to avoid this retailer.
Suit Direct has received a rating of
7.57 out of
47 user reviews.
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