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The Rug Shop

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Here at TheRugShopUK we are pleased to offer thousands of rugs in a variety of different colours, textures, sizes and designs at the best possible prices. We are so confident about our value that we offer price match promise to all our customers.


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Review of The Rug Shop 10 out of 10 new
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Posted by TrustedShops User on Tuesday, 02 Jun 2020.

My rug arrived today and I’m in love!!! Ordered it exactly a week ago today so good delivery. Customer service very friendly as well!

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop 10 out of 10 new
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Posted by TrustedShops User on Wednesday, 27 May 2020.

Prompt delivery and just what was wanted.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop 8 out of 10
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Posted by TrustedShops User on Friday, 22 May 2020.

Delivery wasn’t great but service was. Every time I emailed to chase the progress of my order I was sent a response from either Alan or Ben the following day. I had considered cancelling due to the delay but glad I didn’t now as the rug was delivered the very next day. I now have the rug and it is absolutely stunning!!! Thank you

DELIVERY: FAIR
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop 9 out of 10
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Posted by TrustedShops User on Sunday, 17 May 2020.

I was very pleased with the customer service provided during this Covid-19 crisis. Obviously, the service was slowed down by social-distancing rules, but the Sales department kept me informed with regular updates and responded very quickly to any email queries that I submitted to them. The quality of the rug was superb. The delivery was fine, but the tracking could be a bit clearer.

DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop 6 out of 10
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Posted by TrustedShops User on Saturday, 16 May 2020.

Their website doesn't tell you if items are in stock or not. I ended up putting in an order for item that was never available. They cancelled my order and refunded the money but this took a week and wasted my time.

DELIVERY: FAIR
GOODS: FAIR
SERVICE: GOOD
Review of The Rug Shop 7 out of 10
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Posted by TrustedShops User on Tuesday, 05 May 2020.

This could so be a 5-star review but for the dire comms regarding the status of the order. In these days of tech in commerce this should be a given. The 2 rugs were beautiful & delivery time a little longer than stated. The contact number on the site is never answered & you can’t leave a msg. I had to email threatening to cancel the order to get a response. Respond they did & were helpful.

DELIVERY: FAIR
GOODS: EXCELLENT
SERVICE: FAIR
Review of The Rug Shop 10 out of 10
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Posted by TrustedShops User on Saturday, 02 May 2020.

Excellent rug, swift service, good communication with store in time of Covid 19. Thankyou!

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop 10 out of 10
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Posted by TrustedShops User on Thursday, 30 Apr 2020.

Easy to order, quick delivery, rug was exactly as described and pictured

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop 10 out of 10
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Posted by TrustedShops User on Thursday, 16 Apr 2020.

This is the second time I have ordered from The Rug Shop and must congratulate them for an excellent service and products. I would 100% recommend this company.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop 10 out of 10
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Posted by TrustedShops User on Wednesday, 08 Apr 2020.

Couldn’t be more pleased with my purchase. The colour is true to the picture, also feels lovely and soft and indulgent. Fast delivery too. Thank you.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

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A Special Offer was added for The Rug Shop: January Sale 134 days ago.


A Special Offer was added for The Rug Shop: Black Friday sale Extra 25% off on everything 188 days ago.


A Special Offer was added for The Rug Shop: Black Friday Sale Extra 20% OFF On everything 196 days ago.


A Special Offer was added for The Rug Shop: Pre black Friday sale 204 days ago.


Someone pinned the product 16th Avenue 35A Multi Rug by Think Rugs 272 days ago.
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A Special Offer was added for The Rug Shop: 10% Off On Selected Ranges 282 days ago.






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