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Urban Outfitters stock a mixture of brands and boutique labels for both Women and Men as well as accessories, kitsch homewares, music and novelty items that prove to be popular fun presents and unique gifts appealing to all age groups. The product range also includes eco-friendly clothing made with organic cotton and renewal fashion that has been developed from a mixture of vintage fabrics and styles made to create one off pieces. Womenswear also stocks 'Boutique' - a collection of high end diffusion labels such as See By Chloe, Anglomania, Paul & Joe Sister, Tatty Devine and Luella. Whilst the Menswear range includes sort after brands such as Lyle & Scott, G Star, Penguin, Fred Perry, Nike and many more.

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Worst customer service ever - genuine leather was fake! 1 out of 10

Posted by flikflak on Tuesday, 02 Jun 2009.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Bought a hand bag online that was described as being genuine leather. After having used it for a week, I discover that it is made of fake leather - I cant stand cheap fake leather bags! To be absolutely sure, I took it to a leather specialist and let him cut a small hole in the lining so he can see the back side of the "leather" - it is fake leather.

I then contact Urban Outfit's customer service online, and explains everything. But they refuse to accept a return because the bag now has been damaged with the hole in the lining. I explain again that the bag already had been used for a week so they could not put it up for sale again anyway - they dont care.

I got no excuse or anything else for the mistakes they've made, even though they now have changed the description of the text on their website.

I will never buy from Urban Outfit's again!

Owner of a cheap plastic bag

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Urban Outfitters has 23 stores in the UK in our database.

More details Armagh: Urban, 112 Railway Street, Armagh
More details Bath: Urban Outfitters, 10 Southgate Place, Bath
More details Belfast: Urban Outfitters, 43-55 Ann Street, Victoria Square, Belfast
More details Birmingham: Urban Outfitters, 5-7 Corporation Street, Birmingham
More details Bishopsgate: Urban Outfitters, 6, The Exchange, 132 Commercial Street, London
More details Bristol: Urban Outfitters, 38 Concorde Street, Bristol
More details Camden Town: Urban Outfitters, 211 Camden High Street, London
More details Cardiff: Urban Outfitters, 14A The Hayes, Cardiff
More details Covent Garden: Urban Outfitters, 42-56 Earlham Street, London
More details East Kilbride: Urban, 44 Milton Road, East Kilbride, Glasgow
More details Edinburgh: Urban Outfitters, 124-125 Princes Street, Edinburgh
More details Exeter: Urban Outfitters, 229 High Street, Exeter
More details Glasgow: Urban Outfitters, 157 Buchanan Street, Glasgow
More details Kensington: Urban Outfitters, 36-38 Kensington High Street, London
More details Leeds: Urban Outfitters, 64 Boar Lane, Leeds
More details Liverpool: Urban Outfitters, 41 Paradise Street, Liverpool
More details Manchester: Urban Outfitters, 42-43 Market Street, Manchester
More details Marylebone: Urban Outfitters, 200 Oxford Street, London
More details Marylebone: Urban Outfitters, Selfridges, Denim Studio, 3, 400 Oxford Street, London
More details Newcastle-upon-Tyne: Urban Outfitters, 139-153 Grainger Street, Newcastle upon Tyne
More details Rotherham: Urban Outfiters, 69a - 70, Meadow Hall Trade Centre, 26-27 Park Lane, Sheffield
More details Shepherds Bush: Urban Outfitters, 2007/8, Westfield London Shopping Centre, Ariel Way, London
More details York: Urban Outfitters, 26-27 High Ousegate, York

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Products from Urban Outfitters

£39.00 Urban Outfitters
UO Blue Check Pelmet Skirt, blue
£35.00 Urban Outfitters
FILA Adams Bum Bag, green
£59.00 £20.00 Urban Outfitters
Out From Under Scoop Back Blue One-Piece Swimsuit, blue
£16.00 Urban Outfitters
Lulu Beauty Satin Pillowcase, beige
£100.00 £60.00 Urban Outfitters
Wrangler Speedy Blue Jeans, blue
£12.00 Urban Outfitters
Leaf Print Glass Water Bottle, green
£55.00 Urban Outfitters
BDG Seth Pleated Navy Corduroy Trousers, blue
£60.00 £25.00 Urban Outfitters
TWIIN Elevate One-Piece Swimsuit, gold
£24.00 Urban Outfitters
UO Shayla Deep V Plunging Bodysuit, yellow
£15.00 Urban Outfitters
Estella Bartlett Woman On A Mission Embossed Navy Card Purse, blue
£62.00 £45.00 Urban Outfitters
Urban Renewal Vintage Remnants Leopard Pint Jacket, orange
£10.00 Urban Outfitters
Cactus Dome Umbrella, clear
£49.00 Urban Outfitters
iets frans... Panelled Mock Neck Sweatshirt, assorted
£24.00 Urban Outfitters
UO Ruched Ruffle Crop Top, grey
£15.00 £10.00 Urban Outfitters
Adelphi Metal Plant Pot, white
£375.00 £180.00 Urban Outfitters
Jamie Wei Huang Lily Cut-Out Trousers, beige
£46.00 £22.00 Urban Outfitters
UO Pintuck Tie Trousers, black
£26.00 Urban Outfitters
UO Diamonte Crossbody, silver
£42.00 £25.00 Urban Outfitters
UO Green Rugby Striped Dress, green
£68.00 Urban Outfitters
Matt & Nat Tipei Crossbody, black
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User Opinions of Urban Outfitters

Average guest rating:
(13 votes).
Average review rating:
(1 votes).
Overall average rating:
(14 votes).

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Current Offers for Urban Outfitters

News Feed for Urban Outfitters

1042 products added to Urban Outfitters 15 days ago.
£5.00 Urban Outfitters
Little Black Book: A Toolkit For Working Women By Otegha Uwagba, assorted
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Urban Renewal Vintage One-of-a-Kind Blue and Green Shell Suit, blue
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Urban Renewal Vintage One-of-a-Kind Blue and Red Shell Suit, blue

605 products added to Urban Outfitters 28 days ago.
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FILA Single Stripe Classic Socks 3-Pack, black
£42.00 Urban Outfitters
Urban Renewal Vintage Remnants Checked Grey Boucle Wide Leg Trousers, grey
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BDG Red Corduroy Carpenter Skirt, red

A Special Offer was added for Urban Outfitters: sale on sale 29 days ago.

EXPIRED OFFER Show + sale on sale

598 products added to Urban Outfitters 34 days ago.
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UO Gia Turquoise Maxi Dress, blue
£52.00 £25.00 Urban Outfitters
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UO Hannah T-Shirt, white

902 products added to Urban Outfitters 35 days ago.
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Eastpak Padded Pak’R Opgrade Green Backpack, green

621 products added to Urban Outfitters 42 days ago.
£36.00 £22.00 Urban Outfitters
UO Yellow Check Jersey Flare Trousers, yellow
£29.00 £15.00 Urban Outfitters
Cleo Black Wrap Sandals, black
£20.00 £5.00 Urban Outfitters
Out From Under Slinky Solid Bikini Bottoms, red

388 products added to Urban Outfitters 43 days ago.
£20.00 Urban Outfitters
BDG Tapestry Geo Print Bum Bag, assorted
£42.00 £20.00 Urban Outfitters
UO Camel Stripe Puddle Trousers, beige
£42.00 £20.00 Urban Outfitters
UO Grey Zig Zag Stripe Plisse Puddle Trousers, grey

915 products added to Urban Outfitters 44 days ago.
£36.00 £25.00 Urban Outfitters
BDG Axyl Black Denim Shorts, black
£16.00 Urban Outfitters
UO Ripstop Pouch Crossbody, blue
£6.00 Urban Outfitters
Penco Yellow Mini Notebook, yellow

A Special Offer was added for Urban Outfitters: Extra 30% off Sale with code SALEONSALE 51 days ago.

EXPIRED OFFER Show + Extra 30% off Sale with code SALEONSALE

276 products added to Urban Outfitters 52 days ago.
£75.00 Urban Outfitters
Fjallraven Kanken Classic Oxblood and Blue Backpack, red
£36.00 £25.00 Urban Outfitters
UO Daydream Pink Paisley Button-Through Tea Blouse, pink
£39.00 Urban Outfitters
UO Eli Yellow Perfect Button-Down Flannel Shirt, yellow

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