Poor descriptions of each rug. There needs to be more information about colour and texture in particular. The "green" rug I ordered turned out to have quite a lot of pink in it as well, which was not really visible from the image and certainly was not mentioned in the description I phoned for more information before I ordered, but Customer Services could be of no assistance.
We have got to give The Rug Shop five stars for every aspect - from ordering to delivering. The quality of the rugs and cushion covers we have ordered have been excellent and have been much admired. Well done.
This is the second time that the rug was left against the back door in view from any passers by. I already told the shop about the first being left like that. When I arrived home the rug was again left in full view of anyone passing.
Ordered "On Line", unable to register "Offer Discount" in payment window but placed order anyway. Customer services arranged the refund within hours. Delivery better than promised. Dimensions and quality as described. Value better than expected. Who can do better than that?
The Rug Shop has received a rating of
9.28 out of
286 user reviews.
User Opinions of The Rug Shop
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