Not the same colour or quality. I rang company and explained that it was a different rug to the one I Purchased. The lady informed me that I would have to send an Email and a Photo of the Rug. I received. I must be honest I am not very good on the Computer to be able to do that, I am 72 Years of age, I have never had bother like this before.
I ordered 2 rugs which both went through as if they were in stock and payment was taken. Two days later they emailed to say that one of the rugs was out of stock and asking if I wanted to put it on back order. Surely if they are out of stock it should say so at the beginning like most other websites do and it would be far better if they actually phoned and told you rather than email.
Ordering online you are always unsure if the product will actually look as good as it does in the pictures, have to say The Rug Shop UK exceeded my expectations. The rug is beautiful, very well made & looks & feels far more expensive. I will certainly visit your web site again & will definitely be recommending you to family & friends. Thank you Rug Shop UK.
The Rug Shop has received a rating of
9.23 out of
357 user reviews.
User Opinions of The Rug Shop
Average guest rating:
(1 votes). Average review rating:
Overall average rating:
Click the guest rating to register your rating or, even better, write a quick review.
If you have used The Rug Shop, please take the time to let others know about your experiences.
These reviews are taken from visitors to this website, reviews on Google and reviews on TrustedShops.com. Please note that people are more likely to write negative reviews if they have had a bad experience than they are to write positive reviews if they have had a good experience.
Good reviews are just as helpful, so if you have had any good experiences shopping online, please add a review!
Subscribe or unsubscribe to be informed about new reviews for The Rug Shop:
First you will need to login.
Alternatively you can leave a quick comment about The Rug Shop here:
The views expressed in these reviews are not the views of TheUKHighStreet.com. Each reviewer has a distinct and valid email address. If you have written a review which does not appear here, please login and check that your email address is valid.
If you are a representative of the company being reviewed and would like to respond to an individual review, please contact us and we can post your response below the relevant review.
We do our best to make sure the prices shown on this site are correct but they are not live prices so please check on the merchant's site for the correct current price.