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Review of Air France
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new
Posted by TrustedShops User
on Saturday, 20 Apr 2024.
Tried to book outward journey to Paris and return from Marseille but unable to.
DELIVERY: FAIR
GOODS: FAIR
SERVICE: FAIR
DELIVERY: FAIR
GOODS: FAIR
SERVICE: FAIR
Review of Air France
new
new
Posted by TrustedShops User
on Thursday, 18 Apr 2024.
Easy to use and great price for trip to Paris.
Lets hope there's no strikes though.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Lets hope there's no strikes though.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Air France
Posted by TrustedShops User
on Wednesday, 10 Apr 2024.
When I booked business class your booking confirmation mail was sent with wrong information for the sector Lagos Paris for Saturday 8 June. This is not acceptable.
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Air France
Posted by TrustedShops User
on Wednesday, 03 Apr 2024.
Your booking team could not book the flights I had on line (which I had a price for)
They told me the Ncl-Paris flight didn’t exist even though it does, I was booking a multi city ticket. We ended up ha ing to change dates and pay more. Your contact thought Guadeloupe was part of french mainland!!! No idea of geography and English poor. I am disgusted at the level of service
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
They told me the Ncl-Paris flight didn’t exist even though it does, I was booking a multi city ticket. We ended up ha ing to change dates and pay more. Your contact thought Guadeloupe was part of french mainland!!! No idea of geography and English poor. I am disgusted at the level of service
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Air France
Posted by TrustedShops User
on Sunday, 31 Mar 2024.
Business class on board was the same as I remember from traveling before Covid, for a flight to Rio from Paris it was comfortable and almost relaxing (I'm not a fan of flying) however boarding as a business class traveller no longer has the simple benefit of being out of the 'crush' once on the airbridge walking to the plane and started the journey off on the wrong foot.
A note to add for the trav
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
A note to add for the trav
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
Review of Air France
Posted by TrustedShops User
on Saturday, 02 Mar 2024.
Damaged hand luggage:
On flight AF1314, Paris CDG to Birmingham BHX, 27 December 2023, my hand luggage was put in the aircraft hold.
Upon arrival, my small suitcase was damaged, no longer usable.
I filled in the relevant complaint form online and sent it, with photographs, to Air France, as soon as I collected the suitcase at Birmingham Airport.
I have heard NOTHING from Air France. Today is 2 M
DELIVERY: POOR
GOODS: POOR
SERVICE: POOR
On flight AF1314, Paris CDG to Birmingham BHX, 27 December 2023, my hand luggage was put in the aircraft hold.
Upon arrival, my small suitcase was damaged, no longer usable.
I filled in the relevant complaint form online and sent it, with photographs, to Air France, as soon as I collected the suitcase at Birmingham Airport.
I have heard NOTHING from Air France. Today is 2 M
DELIVERY: POOR
GOODS: POOR
SERVICE: POOR
Review of Air France
Posted by TrustedShops User
on Friday, 23 Feb 2024.
My opinion is based on a return trip from China to France in 2016. I can't comment on the currently planned trip to Paris because I haven't taken that trip yet.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Air France
Posted by TrustedShops User
on Wednesday, 21 Feb 2024.
Good to be able to find flights and book with confidence as AF is a trusted brand, but at one stage the booking engine wasn't available in the UK which was frustrating. Also when looking at multi stop itinerary (adding a stopover in Paris on the way out to Madagascar) there didn't appear to be an option to select a more flexible fare.
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
Review of Air France
Posted by TrustedShops User
on Friday, 16 Feb 2024.
I booked flights to Paris the ease with which I did it was very good
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Air France
Posted by TrustedShops User
on Wednesday, 14 Feb 2024.
I bought tickets for my family and the default option is to choose the ticket type for all people at the same time. It isn’t clear that you can add luggage later as we only wanted one hold case between us.
Also your price for a return flight from Birmingham to Paris at sensible times is criminal.
DELIVERY: FAIR
GOODS: FAIR
SERVICE: FAIR
Also your price for a return flight from Birmingham to Paris at sensible times is criminal.
DELIVERY: FAIR
GOODS: FAIR
SERVICE: FAIR
Review of Air France
Posted by TrustedShops User
on Sunday, 14 Jan 2024.
My family all live in France (my home country) so I travel there regularly and I always use Air France to Paris - from Birmingham. I have always found your website very easy to use and I have never had any complaint about any of the in-flight services you offer. I shall continue to use air France whenever I can.
Thank you AIR FRANCE and HAPPY NEW YEAR!!
Michelle Thomson
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Thank you AIR FRANCE and HAPPY NEW YEAR!!
Michelle Thomson
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Air France
Posted by TrustedShops User
on Friday, 12 Jan 2024.
Great choice of time of flights to be able to mix and match.
Great prices.
Goot cabin bag weight of 12kg, so enough for our 3 nights in Paris.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Great prices.
Goot cabin bag weight of 12kg, so enough for our 3 nights in Paris.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Air France
Posted by TrustedShops User
on Monday, 08 Jan 2024.
The main positive point is a direct flight between Paris and Southampton
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
Review of Air France
Posted by TrustedShops User
on Tuesday, 28 Nov 2023.
Not impressed that my £1300 ticket to Johannesburg got changed to a 8 hour layover in Paris with no compensation or aces to AirFrance lounge. All alternative flights had a total travel time of 25 hours!!
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Air France
Posted by TrustedShops User
on Tuesday, 14 Nov 2023.
We were refused to board the flight at Heathrow to Johannesburg despite being at the airport 2 hours early. We had checked in and everything so it was in your system that we showed up. Despite that your system was showing we didn't show up and blocked us from booking the next flight to Paris. This was not a holiday, we were going to a funeral of my brother who died unexpectedly and is a loved fath
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
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Reviews of Air France
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