Reviews of Dell Computers on TheUKHighStreet.com This is a feed of the latest reviews for Dell Computers on TheUKHighStreet.com. https://www.theukhighstreet.com/rss/rss_reviews_1034.rss Tue, 00 Dec 0 12:00:00 GMT //static.theukhighstreet.net/images/tinylogo.jpg TheUKHighStreet.com https://www.theukhighstreet.com/rss/rss_reviews_1034.rss UK High Street Shops and Services 120 60 No customer service... by afinlr It seems to be impossible to order a computer from Dell in one EU country and pay for it with a credit card from another EU country. I twice tried to contact Dell through their online customer support form to ask them about this and in both cases received an out of office reply! As I had decided that I wanted a Dell, I came back to the UK specifically to collect one after I had ordered it online. The delivery date was 18 days ahead. In fact, four days before the delivery date, the delivery date was put back by another 3 weeks! I received no email to tell me about this - I had to look on the order tracking on the Dell website. I have now cancelled my order - how many orders must they be losing if this is their level of customer service? How can a business continue to be run like this? Since having these problems I've found lots of forums with thread that are more than a year old talking about similar delivery delays. Surely a technology company of this size should be able to organise themselves better. https://www.theukhighstreet.com/perl/review.cgi?ReviewID=2570 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=2570 Tue, 00 Dec 0 12:00:00 GMT