Reviews of Urban Outfitters on TheUKHighStreet.com This is a feed of the latest reviews for Urban Outfitters on TheUKHighStreet.com. https://www.theukhighstreet.com/rss/rss_reviews_3918.rss Tue, 02 Jun 2009 12:00:00 GMT //static.theukhighstreet.net/images/tinylogo.jpg TheUKHighStreet.com https://www.theukhighstreet.com/rss/rss_reviews_3918.rss UK High Street Shops and Services 120 60 Worst customer service ever - genuine leather was fake! by flikflak Bought a hand bag online that was described as being genuine leather. After having used it for a week, I discover that it is made of fake leather - I can�t stand cheap fake leather bags! To be absolutely sure, I took it to a leather specialist and let him cut a small hole in the lining so he can see the back side of the "leather" - it is fake leather. I then contact Urban Outfit's customer service online, and explains everything. But they refuse to accept a return because the bag now has been �damaged� with the hole in the lining. I explain again that the bag already had been used for a week so they could not put it up for sale again anyway - they don�t care. I got no excuse or anything else for the mistakes they've made, even though they now have changed the description of the text on their website. I will never buy from Urban Outfit's again! �Owner of a cheap plastic bag� https://www.theukhighstreet.com/perl/review.cgi?ReviewID=2621 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=2621 Tue, 02 Jun 2009 12:00:00 GMT