This is a feed of the latest reviews for Rigby & Peller on TheUKHighStreet.com. https://www.theukhighstreet.com/rss/rss_reviews_5666.rss Fri, 26 Mar 2021 12:00:00 GMT //static.theukhighstreet.net/images/tinylogo.jpg https://www.theukhighstreet.com/rss/rss_reviews_5666.rss UK High Street Shops and Services 120 60 My order was returned to sender but not by me. No card was left by the delivery company so I don’t know even if they attempted delivery DELIVERY: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=489040 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=489040 Fri, 26 Mar 2021 12:00:00 GMT Still waiting for delivery. Was scheduled for 1 week ago but never arrived. Says it’s in transit. DELIVERY: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=487269 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=487269 Thu, 11 Mar 2021 12:00:00 GMT I ordered two bras mid January. A month later I had not received them. I’ve emailed them to find out where they are but just got an automated response. Six weeks after the original order number 38582403424052 still nothing - not even an apology. DELIVERY: VERY_POOR GOODS: VERY_POOR SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=486171 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=486171 Sun, 28 Feb 2021 12:00:00 GMT My order was delayed by UPS for 6wks. Heleen on the helpdesk was marvellous she replied to my quiries promptly and investigated the delays for me. I was given generous options which thankfully were not required as the order eventually arrived. I am very happy with the fit and quality of the pants and bras. DELIVERY: VERY_POOR GOODS: EXCELLENT SERVICE: EXCELLENT https://www.theukhighstreet.com/perl/review.cgi?ReviewID=485112 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=485112 Thu, 18 Feb 2021 12:00:00 GMT Very pleased to receive lovely item. Delivery delayed due to Brexit. DELIVERY: EXCELLENT GOODS: EXCELLENT SERVICE: EXCELLENT https://www.theukhighstreet.com/perl/review.cgi?ReviewID=484911 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=484911 Tue, 16 Feb 2021 12:00:00 GMT Not received goods DELIVERY: VERY_POOR GOODS: VERY_POOR SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=484794 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=484794 Mon, 15 Feb 2021 12:00:00 GMT Disgraceful length of time from order to delivery. 12th January and received the goods on 9th February in an appalling state. The outer box was badly damaged and some of the smaller boxes inside were badly dented. Need to return a few items and dread to think how long that will take. DELIVERY: VERY_POOR GOODS: FAIR SERVICE: GOOD https://www.theukhighstreet.com/perl/review.cgi?ReviewID=484107 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=484107 Tue, 09 Feb 2021 12:00:00 GMT The package took ages to arrive. Unfortunately the items didn’t fit so we’re returned. Nearly a month later and no refund and no reply to emails. DELIVERY: VERY_POOR GOODS: GOOD SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=483812 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=483812 Sat, 06 Feb 2021 12:00:00 GMT Delivery took nearly a month DELIVERY: VERY_POOR GOODS: EXCELLENT SERVICE: GOOD https://www.theukhighstreet.com/perl/review.cgi?ReviewID=483552 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=483552 Wed, 03 Feb 2021 12:00:00 GMT The delivery service did not manage my expectations telling me that my parcel would arrive on Thursday 21 January but then updating the website several times with messages that repeated themselves back and forth from import scan to Brexit delay and then back to import scan. Finally announcing delivery to be on Thursday 4 February but delivering on Wednesday 3 February. DELIVERY: VERY_POOR GOODS: EXCELLENT SERVICE: GOOD https://www.theukhighstreet.com/perl/review.cgi?ReviewID=483553 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=483553 Wed, 03 Feb 2021 12:00:00 GMT