Reviews of Repaircare on TheUKHighStreet.com This is a feed of the latest reviews for Repaircare on TheUKHighStreet.com. https://www.theukhighstreet.com/rss/rss_reviews_6050.rss Thu, 21 Nov 2019 12:00:00 GMT //static.theukhighstreet.net/images/tinylogo.jpg TheUKHighStreet.com https://www.theukhighstreet.com/rss/rss_reviews_6050.rss UK High Street Shops and Services 120 60 Review of Repaircare by admin Terrible service from this company recommended by Currys to repair my fridge. After 3 visits over 4 weeks the engineer replaced the main control board with one "not exactly the same but should be OK" in his words - 2 days later an error code E3 showed and the food inside started to freeze After 2 more weeks a replacement was installed, but no idea what damage this has done. Totally unacceptable. DELIVERY: VERY_POOR GOODS: VERY_POOR SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=450186 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=450186 Thu, 21 Nov 2019 12:00:00 GMT Review of Repaircare by admin Placed order (October 10) to repair my oven on October 14 for which I had to pay £125 in advance. On the 11th I received a voice message advising that a part had to ordered and that they'd be in touch when the part arrives. Because they had no idea what, if any, part was needed I became suspicious and tried cancel but just hung on for 30 minutes and gave up. Next day I managed to actually talk to DELIVERY: VERY_POOR SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=448267 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=448267 Tue, 15 Oct 2019 12:00:00 GMT Review of Repaircare by admin I was kept well informed by txt and mobile re the time and date of the Engineer visit. The repair could not be completed because a new part was required but the Engineer made sure the appliance would work in the mean time. Excellent service. DELIVERY: EXCELLENT SERVICE: EXCELLENT https://www.theukhighstreet.com/perl/review.cgi?ReviewID=448056 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=448056 Fri, 11 Oct 2019 12:00:00 GMT Review of Repaircare by admin This was the second time I've had to have the same old item repaired(my fault). I went back because of the service I received the first time and wasn't disappointed. DELIVERY: GOOD GOODS: EXCELLENT SERVICE: FAIR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=447949 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=447949 Wed, 09 Oct 2019 12:00:00 GMT Review of Repaircare by admin Really would not recommend using this company for your repairs. Really long wait times just to get through to speak to an advisor around 12 to 15mins (all calls charged at 7p per min). Engineer told us one thing and then in his report said something completely different, repair care never contacted me with a single update, I had to call them to be told the case has been closed. Terrible Service DELIVERY: VERY_POOR GOODS: VERY_POOR SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=446844 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=446844 Thu, 19 Sep 2019 12:00:00 GMT Review of Repaircare by admin Terrible service. An appointment was made online for an engineer to repair a faulty fan oven motor - the appointment was not kept. Tried to telephone to chase up but was kept on hold at 7p per minute for an hour and a half in total during three attempts. Unacceptable and not the first time I've tried but will be the last DELIVERY: VERY_POOR SERVICE: POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=445303 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=445303 Fri, 30 Aug 2019 12:00:00 GMT Review of Repaircare by admin Washing machine wasn’t fixed new part apparently unavailable but the had to chase engineer to find that out. Disappointing that despite saying in their advertising they wouldn’t charge if they couldn’t fix it. They took the money prior to the engineer even looking at the machine DELIVERY: POOR GOODS: VERY_POOR SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=445109 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=445109 Wed, 28 Aug 2019 12:00:00 GMT Review of Repaircare by admin Charged for a call out and guaranteed repair then on arrival said the cost was much higher and not covered. Now trying to get a refund but left to hold for hours - unlike when booking a call out Shocking SERVICE: VERY_POOR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=445024 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=445024 Tue, 27 Aug 2019 12:00:00 GMT Review of Repaircare by admin 23 August : advised by Repaircare that parts have been ordered. Now await advice on availability of parts, and subsequently arrival of repair engineer. Will advise further when advised of outcome by Repaircare. SERVICE: FAIR https://www.theukhighstreet.com/perl/review.cgi?ReviewID=444651 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=444651 Fri, 23 Aug 2019 12:00:00 GMT Review of Repaircare by admin repairman evaluated our washing machine and witihn 30 seconds confirmed it would be an expensive repair... to consider buying a new one. i advised repaircare of the outcome and though i had to chase them and following Trusted Shops' initial follow up, the vendor refunded partially my payment per thier policy . DELIVERY: EXCELLENT GOODS: FAIR SERVICE: GOOD https://www.theukhighstreet.com/perl/review.cgi?ReviewID=443427 https://www.theukhighstreet.com/perl/review.cgi?ReviewID=443427 Fri, 09 Aug 2019 12:00:00 GMT