Skip to Content

Avatar Expedia TOP 500

This link is not currently in our database - the website may not work or the company may not be selling online. If you are logged in, you can still try to open the link.

Expedia sell flights, hotels, car hire and more.


Similar sites:


Follow Expedia to get news updates on your homepage.
Expedia is being followed by 1 person.
Follow Expedia

Share: Share on Facebook Share on Twitter
Expedia Refund Policy - Has Anyone Ever Received Their Refund? 1 out of 10
Review of Expedia.
Read all reviews.
Posted by in UK on Wednesday, 27 Oct 2010.
This review was last edited on Tuesday, 25 Jan 2011 by afinlr .
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Update: I asked for my refund on the 24th October 2010. It is now 25th January 2011 and I have still not received my refund. Even though I have email evidence that I requested my refund in October, Expedia say they have never been asked for a refund and therefore they will refund me in 12 weeks time. Please be careful before using this site as their customer service is appalling.

I have used them several times with no problems before but it is when things do go wrong that you get a true sense of a company's customer service and I will never be using them again and would advise others to be very wary.

See these sites for more reviews of how Expedia handle complaints:
http://www.reviewcentre.com/reviews8022.html
http://expedia.pissedconsumer.com
http://www.consumeraffairs.com/travel/expedia_air_reservations.html
http://www.customerservicescoreboard.com/Expedia?&mes=comment

--------------------
I buy flight tickets from Expedia because I can get a single ticket for two flights - one from a scheduled airline and one from a low cost airline. The single ticket means that the are no extra baggage charges for either flight and my bags can be checked straight through.

However, my recent ticket had to be cancelled because the flight times were changed by the airline which made them unacceptable. I was told that I would get a full refund, but that it would take 2 to 12 weeks for the refund! This is against European regulations which state that money for caancelled flights should be refunded within 7 days.

Expedia also did not tell me about the cancelled flights until I queried the strange message on my account that said they were still waiting to hear from the airlines whether my flights were still available at the price I had paid.

Add your own review:


Expedia has 1 stores in the UK in our database.



407, St. John Street, London travel_agency Show on Map


Find a store in:


User Opinions of Expedia

Average guest rating:
(11 votes).
Average review rating:
(1 reviews).
Overall average rating:
(12 votes).

Click the guest rating to register your rating or, even better, write a quick review.


Save Expedia to MyShops
View all the MyShops lists



Comments and Feedback

This is an experimental quick comments form. Please use it to point out a mistake, tell us about a closed shop or a quick comment about the page you are on. Any comment/feedback left here may be added to the page if it is helpful.



News Feed for Expedia

A Special Offer was added for Expedia: Emirates Package Coupon- £250 off 1884 days ago.


A Special Offer was added for Expedia: January Sale 1898 days ago.


A Special Offer was added for Expedia: January Escape Sale 1898 days ago.


A Special Offer was added for Expedia: New Year’s coupon- 15% off 1906 days ago.


A Special Offer was added for Expedia: Activities Christmas Campaign 1922 days ago.


A Special Offer was added for Expedia: Holiday Coupon 1923 days ago.


A Special Offer was added for Expedia: December Escape Sale 1933 days ago.


A Special Offer was added for Expedia: Cyber Monday Activity deals- £100 off £200 1940 days ago.


A Special Offer was added for Expedia: Cyber Monday Package coupon- £80 off £800 1940 days ago.


A Special Offer was added for Expedia: Cyber Monday 50% off Hotel Coupon 1940 days ago.




RSS Reviews of Expedia
RSS Special Offers for Expedia

 



DISCLOSURE: We may earn a commission when you use one of our links to make a purchase.
We do our best to make sure the prices shown on this site are correct but they are not live prices so please check on the merchant's site for the correct current price.
The data on this site is taken from many different sources including user submissions so may not be completely accurate. If you find an error, please let us know.