Manger Chelsea has shocking customer service skills To be told taking my shoes back after waring the soles out in two weeks (sponge soles)that they are only meant for on holiday lol Sponge soles!!!!!!! Get a grip dunes!!!!!
Wondered why my partner was so keen to pop into the Bullring after work. The sight of all the (up to) 50% off signs everywhere explained it all, including Dune's which is where we were heading. Apparently a lot of the shoe shops don't stock shoes to fit her dainty size 3's - and they do. Been in here a few times with her, and have to say that the staff are always friendly, if a little too eager.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written. Staff are amazing! My girlfriend was very happy with her new winter boots.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written. Staff are attentive and very helpful. Decent selection of stock but slightly limited for men.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written. When I entered the store I was'nt welcomed into the store because they were busy talking to each other (staff) about what they done last night in the club. The store was busy with customers (on saturday) want to spend money on shoes. They were not bothered about customers. What kind of customer service to these staff have at dune? Rude staff. Please avoid this store in Leeds. There are better store to stop at in Leeds.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written. I needed a pair of wedding shoes, but Jenners didn't have the ones I liked as a size 11. Came here and they had 1 pair left. The staff were great, really friendly & chatty.
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