Posted by ShopTalk
on Tuesday, 27 Jan 2009.
This review was last edited on Thursday, 19 Sep 2013 by ShopTalk.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written. Great value in the sale and easy returns (the returns are free from the UK even though this doesn't seem to be mentioned on the site). The refund could have been faster - it took a couple of weeks but overall a good experience.
Update: Returns no longer seem to be free in the sale.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written. Oh Boden, I'm so disappointed. Your customer service has been excellent in the past and I've always been happy to order knowing that returns are free. But not any more.
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