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Reviews of Jack Wolfskin

Jack Wolfskin

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Review of Jack Wolfskin Store in London 2 out of 10

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Posted by sarah barrington-kendall on Sunday, 16 Jul 2017.

Rude and childish shop assistants who don't know the products. One young girl even pulled a rude face at me!! I'd travelled from Oxford hoping to find a wide range to choose from but was sadly disappointed. Left the shop feel quite violated by their attitude. Won't be returning, would not recommend to anyone. Get your Jack Wolfskin elsewhere.
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Review of JACK WOLFSKIN STORE COVENT GARDEN in London 10 out of 10

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Posted by Craig Rowe on Monday, 10 Apr 2017.

I have bought several jackets and bags from this store and Bartek (manager) is knowledgable, helpful and really takes time to explain and help purchase the right products for your needs. Thoroughly recommend this store (as long as Bartek is there!)
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Review of Jack Wolfskin Store in London 10 out of 10

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Posted by Jan Ladzinski on Saturday, 08 Apr 2017.

Excellent customer service, staff members called Teagan and Alex were particularly helpful and friendly. Staff has great product knowledge and is very attentive to customers. I found exactly what I needed (trekking shoes) and staff offered great complimentary shoe care products. I will definitely come back here.
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Review of JACK WOLFSKIN STORE COVENT GARDEN in London 10 out of 10

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Posted by Ange C. on Wednesday, 18 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Whether it is a telephone query or a store visit, I am always impressed by the exceptionally high quality service given by the knowledgable enthusiastic staff members including Tariq and Pablo in particular.
During my recent visit, despite having bought my Jack Wolfskin backpack elsewhere, the lovely manager Barteck has carefully fitted the pack on my son, showed us patiently how to pack it sensibly and also offered us a wealth of expertise advise. He introduced us to a few other essential items and also explained the benefits without ever sounding like a pushy salesman.
Both my husband and I really enjoyed the visit and surprisingly so did my teenage son who found Bartek very inspiring.
Thank you very much.
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Review of JACK WOLFSKIN STORE COVENT GARDEN in London 2 out of 10

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Posted by Henrique Ferreira on Thursday, 12 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Very bad service from particular shop. Reserver a backpack online and at the end they said the Covent Garden store would contact me within 24 hours. They never called either by phone or email and did not even apologised. Then I went there today (12 Jan 2017) to pick up the item and asked the attendant there (there were 3 there, my wife and I were there last week and bought a couple of winter jackets as well, (it was the British Asian guy, and I remember his voice on the phone as well, I want to point this out because the other guy and the girl are fine).
So, I told him I wanted to take the bag immediately, "no bag please, I said". He does his thing, I pay and dash off, it was raining quite heavily. To my surprise 20 minutes, already heading back home, I found out the tag was still on the bag and I couldn't remove it obviously. Went back to the shop and the guy noticeably knew he had not taken off the bag, as he joked about if I had been in the rain. I was furious but contained myself just not to punch him in the face. This is the type of incompetent people that will never be anything in life do to others in order to get something out of life.
Well, that's why you will always be where you are... :-)

P.S.: Having said that, I love Jack Wolfskin stuff, I will just never go back to this shop.
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Review of JACK WOLFSKIN STORE COVENT GARDEN in London 10 out of 10

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Posted by Naim Avraham on Saturday, 31 Dec 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
חנות מעולה לציוד לטיולים נעליים וכל פריטי הלבוש.
המחירים מעט יקרים אבל האכות גבוהה.
היחס נפלא והשירות מעולה.
מומלץ לבקש הנחה של 10% נותנים בנחמדות.
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Review of JACK WOLFSKIN STORE COVENT GARDEN in London 10 out of 10

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Posted by David Wolman on Friday, 25 Nov 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
The staff helped me find exactly what I wanted and cannot get in the USA.
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Review of Jack Wolfskin Store in London 10 out of 10

Review of Jack Wolfskin. Read all reviews of this store.

Posted by Mahwish Ahmed on Sunday, 09 Oct 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Amazing products and great customer service.
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Review Summary



Jack Wolfskin has received a rating of 7.33 out of 10 based on 9 user reviews.


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